#189 Phone Motorola Pro+ not handled (is UNKNOWN in libmtp v1.1.12)

[O H]

Attaching a Motorola Pro+ will show this in syslog:

Oct 19 10:18:27 probook kernel: usb 1-3: new high-speed USB device number 7 using ehci-pci
Oct 19 10:18:27 probook kernel: usb 1-3: New USB device found, idVendor=22b8, idProduct=2dff
Oct 19 10:18:27 probook kernel: usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Oct 19 10:18:27 probook kernel: usb 1-3: Product: MB632
Oct 19 10:18:27 probook kernel: usb 1-3: Manufacturer: Motorola
Oct 19 10:18:27 probook kernel: usb 1-3: SerialNumber: 000000CF159B80
Oct 19 10:18:27 probook mtp-probe[9729]: checking bus 1, device 7: "/sys/devices/pci0000:00/0000:00:12.2/usb1/1-3"
Oct 19 10:18:27 probook mtp-probe[9729]: bus: 1, device: 7 was an MTP device
Oct 19 10:18:28 probook gvfs-gphoto2-vo[2130]: device (null) has no BUSNUM property, ignoring
Oct 19 10:18:30 probook org.gtk.vfs.Daemon[1732]: Device 0 (VID=22b8 and PID=2dff) is UNKNOWN in libmtp v1.1.12.
Oct 19 10:18:30 probook org.gtk.vfs.Daemon[1732]: Please report this VID/PID and the device model to the libmtp development team

This happens when the USB connection on the phone is switched to "Motorola Phone Portal", from "Only Charging".

The "Only Charging" ID looks like this:

Oct 19 10:18:03 probook kernel: usb 1-3: new high-speed USB device number 6 using ehci-pci
Oct 19 10:18:03 probook kernel: usb 1-3: New USB device found, idVendor=22b8, idProduct=2df9
Oct 19 10:18:03 probook kernel: usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Oct 19 10:18:03 probook kernel: usb 1-3: Product: MB632
Oct 19 10:18:03 probook kernel: usb 1-3: Manufacturer: Motorola
Oct 19 10:18:03 probook kernel: usb 1-3: SerialNumber: 000000CF159B80
Oct 19 10:18:04 probook mtp-probe[9627]: checking bus 1, device 6: "/sys/devices/pci0000:00/0000:00:12.2/usb1/1-3"
Oct 19 10:18:04 probook mtp-probe[9627]: bus: 1, device: 6 was not an MTP device
Oct 19 10:18:05 probook kernel: usb-storage 1-3:1.0: USB Mass Storage device detected
Oct 19 10:18:05 probook kernel: scsi host5: usb-storage 1-3:1.0
Oct 19 10:18:05 probook kernel: usbcore: registered new interface driver usb-storage
Oct 19 10:18:05 probook kernel: usbcore: registered new interface driver uas
Oct 19 10:18:06 probook kernel: scsi 5:0:0:0: Direct-Access     Motorola MB632            0001 PQ: 0 ANSI: 2
Oct 19 10:18:06 probook kernel: sd 5:0:0:0: Attached scsi generic sg2 type 0
Oct 19 10:18:06 probook kernel: scsi 5:0:0:1: Direct-Access     Motorola MB632            0001 PQ: 0 ANSI: 2
Oct 19 10:18:06 probook kernel: sd 5:0:0:1: Attached scsi generic sg3 type 0
Oct 19 10:18:06 probook kernel: sd 5:0:0:0: [sdc] Attached SCSI removable disk
Oct 19 10:18:06 probook kernel: sd 5:0:0:1: [sdd] Attached SCSI removable disk
Oct 19 10:18:27 probook kernel: usb 1-3: USB disconnect, device number 6

The "Windows Media Sync" ID looks like this:

Oct 19 10:58:22 probook kernel: usb 1-3: USB disconnect, device number 7
Oct 19 10:58:22 probook org.gtk.vfs.Daemon[1732]: PTP: reading event an error 0x05 occurred
Oct 19 10:58:22 probook kernel: usb 1-3: new high-speed USB device number 8 using ehci-pci
Oct 19 10:58:22 probook kernel: usb 1-3: New USB device found, idVendor=22b8, idProduct=2dfb
Oct 19 10:58:22 probook kernel: usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Oct 19 10:58:22 probook kernel: usb 1-3: Product: MB632
Oct 19 10:58:22 probook kernel: usb 1-3: Manufacturer: Motorola
Oct 19 10:58:22 probook kernel: usb 1-3: SerialNumber: 000000CF159B80
Oct 19 10:58:22 probook mtp-probe[13653]: checking bus 1, device 8: "/sys/devices/pci0000:00/0000:00:12.2/usb1/1-3"
Oct 19 10:58:22 probook mtp-probe[13653]: bus: 1, device: 8 was an MTP device
Oct 19 10:58:23 probook gvfs-gphoto2-vo[2130]: device (null) has no BUSNUM property, ignoring
Oct 19 10:58:23 probook org.gtk.vfs.Daemon[1732]: Received event PTP_EC_DevicePropChanged in session 1
Oct 19 10:58:23 probook org.gtk.vfs.Daemon[1732]: Received event PTP_EC_DevicePropChanged in session 1
Oct 19 10:58:23 probook org.gtk.vfs.Daemon[1732]: Received event PTP_EC_DevicePropChanged in session 1
Oct 19 10:58:23 probook org.gtk.vfs.Daemon[1732]: Received event PTP_EC_DevicePropChanged in session 1
Oct 19 10:58:23 probook org.gtk.vfs.Daemon[1732]: Received event PTP_EC_DevicePropChanged in session 1
Oct 19 10:58:23 probook org.gtk.vfs.Daemon[1732]: Received event PTP_EC_DevicePropChanged in session 1
Oct 19 10:58:23 probook org.gtk.vfs.Daemon[1732]: Received event PTP_EC_DevicePropChanged in session 1
Oct 19 10:58:23 probook org.gtk.vfs.Daemon[1732]: Received event PTP_EC_DevicePropChanged in session 1
Oct 19 10:58:23 probook org.gtk.vfs.Daemon[1732]: Received event PTP_EC_DevicePropChanged in session 1
Oct 19 10:58:23 probook org.gtk.vfs.Daemon[1732]: Received event PTP_EC_DevicePropChanged in session 1
Oct 19 10:58:23 probook org.gtk.vfs.Daemon[1732]: Received event PTP_EC_DevicePropChanged in session 1
Oct 19 10:58:23 probook org.gtk.vfs.Daemon[1732]: Received event PTP_EC_DevicePropChanged in session 1
Oct 19 10:58:23 probook org.gtk.vfs.Daemon[1732]: Received event PTP_EC_DevicePropChanged in session 1
Oct 19 10:58:23 probook org.gtk.vfs.Daemon[1732]: Received event PTP_EC_DevicePropChanged in session 1
Oct 19 10:58:23 probook org.gtk.vfs.Daemon[1732]: Received event PTP_EC_DevicePropChanged in session 1
Oct 19 10:58:23 probook org.gtk.vfs.Daemon[1732]: Received event PTP_EC_DevicePropChanged in session 1
Oct 19 10:58:23 probook org.gtk.vfs.Daemon[1732]: Received event PTP_EC_DevicePropChanged in session 1
Oct 19 10:58:23 probook org.gtk.vfs.Daemon[1732]: Received event PTP_EC_DevicePropChanged in session 1
Oct 19 10:58:23 probook org.gtk.vfs.Daemon[1732]: Received event PTP_EC_DevicePropChanged in session 1
Oct 19 10:58:23 probook org.gtk.vfs.Daemon[1732]: Received event PTP_EC_DevicePropChanged in session 1
Oct 19 10:58:23 probook org.gtk.vfs.Daemon[1732]: Device 0 (VID=22b8 and PID=2dfb) is UNKNOWN in libmtp v1.1.12.
Oct 19 10:58:23 probook org.gtk.vfs.Daemon[1732]: Please report this VID/PID and the device model to the libmtp development team

The "USB Storage" ID looks like this:

Oct 19 11:00:09 probook kernel: usb 1-3: USB disconnect, device number 8
Oct 19 11:00:09 probook kernel: usb 1-3: new high-speed USB device number 9 using ehci-pci
Oct 19 11:00:10 probook kernel: usb 1-3: New USB device found, idVendor=22b8, idProduct=2df7
Oct 19 11:00:10 probook kernel: usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Oct 19 11:00:10 probook kernel: usb 1-3: Product: MB632
Oct 19 11:00:10 probook kernel: usb 1-3: Manufacturer: Motorola
Oct 19 11:00:10 probook kernel: usb 1-3: SerialNumber: 000000CF159B80
Oct 19 11:00:10 probook kernel: usb-storage 1-3:1.0: USB Mass Storage device detected
Oct 19 11:00:10 probook kernel: scsi host5: usb-storage 1-3:1.0
Oct 19 11:00:10 probook mtp-probe[13883]: checking bus 1, device 9: "/sys/devices/pci0000:00/0000:00:12.2/usb1/1-3"
Oct 19 11:00:10 probook mtp-probe[13883]: bus: 1, device: 9 was not an MTP device
Oct 19 11:00:11 probook kernel: scsi 5:0:0:0: Direct-Access     Motorola MB632            0001 PQ: 0 ANSI: 2
Oct 19 11:00:11 probook kernel: sd 5:0:0:0: Attached scsi generic sg2 type 0
Oct 19 11:00:11 probook kernel: sd 5:0:0:0: [sdc] Attached SCSI removable disk
Oct 19 11:00:11 probook kernel: scsi 5:0:0:1: Direct-Access     Motorola MB632            0001 PQ: 0 ANSI: 2
Oct 19 11:00:11 probook kernel: sd 5:0:0:1: Attached scsi generic sg3 type 0
Oct 19 11:00:11 probook kernel: sd 5:0:0:1: [sdd] Attached SCSI removable disk
Oct 19 11:00:11 probook org.gtk.vfs.Daemon[1732]: Received event PTP_EC_DevicePropChanged in session 1
Oct 19 11:00:13 probook kernel: sd 5:0:0:0: [sdc] 2746368 512-byte logical blocks: (1.41 GB/1.31 GiB)
Oct 19 11:00:13 probook kernel: sd 5:0:0:1: [sdd] 124735488 512-byte logical blocks: (63.9 GB/59.5 GiB)
Oct 19 11:00:13 probook kernel: sd 5:0:0:0: [sdc] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
Oct 19 11:00:13 probook kernel: sd 5:0:0:1: [sdd] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
Oct 19 11:00:13 probook kernel:  sdc:
Oct 19 11:00:13 probook kernel:  sdd: sdd1
Oct 19 11:00:15 probook kernel: FAT-fs (sdc): Volume was not properly unmounted. Some data may be corrupt. Please run fsck.
Oct 19 11:00:15 probook udisksd[2093]: Mounted /dev/sdc at /run/media/olaf/MOT on behalf of uid 1000
Oct 19 11:00:16 probook kernel: FAT-fs (sdd1): Volume was not properly unmounted. Some data may be corrupt. Please run fsck.
Oct 19 11:00:16 probook udisksd[2093]: Mounted /dev/sdd1 at /run/media/olaf/MOT1 on behalf of uid 1000

[Marcus Meissner]

added the id to git for the next release, thanks for the report!