A web based knowledge base
1. Many users can access it simultaneously with just a browser.
2. Roles for different users - admin, ask question, answer questions etc.
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Enterprise-grade ITSM, for every business
Freshservice is an intuitive, AI-powered platform that helps IT, operations, and business teams deliver exceptional service without the usual complexity. Automate repetitive tasks, resolve issues faster, and provide seamless support across the organization. From managing incidents and assets to driving smarter decisions, Freshservice makes it easy to stay efficient and scale with confidence.
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