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My whole life has been lost. Goodbye KeePass.

2016-12-18
2016-12-22
  • Chopin Chopin

    Chopin Chopin - 2016-12-18

    Trusted this app for years and had all my passwords on it and the most important notes of banks, institutions, emails, etc. Database just suddenly corrupted and everything gone forever. No way to recover it with given instructions. No matter what, that shoudln't happened EVER with a program of vital importance like this one; you should have cared to warn about that or to make some kind of scheduled backup without the need of plugins, so I'll dedicate some time to write over all the web warning people from using this program, describing how disgracefully and suddenly fails, ruining years of information in a second.

     

    Last edit: Chopin Chopin 2016-12-18
  • wellread1

    wellread1 - 2016-12-18

    Seem to me your accusations are misdirected.

     
    • Chopin Chopin

      Chopin Chopin - 2016-12-18

      No, you just don't understand written language. Try again.

       

      Last edit: Chopin Chopin 2016-12-18
  • wellread1

    wellread1 - 2016-12-18

    If anyone or thing is to blame it is the individual who didn't make use of the backup capability built in to their operating system. In any event, just about any KeePass user can tell you it is a password manager, not a backup program.

     
  • Paul

    Paul - 2016-12-18

    You have not asked for any help with the corruption problem, that I can see.
    What has happened and what have you tried?

    cheers, Paul

     
    • Chopin Chopin

      Chopin Chopin - 2016-12-18

      I haven't asked help because I'm almost sure there's no solution. Tried all the recovery options that KeePass suggest, and doesn't recover anything. Just puts up and empty folder into the database that I use to import the old database. I doubt that a developer who makes a program that can faild so easily and suddenly it can have any solution. The no automatic backup option is just plain unintelligent, so I don't expect more.

       
  • Horst

    Horst - 2016-12-18

    Its useless to discuss with strange poeple like Chopin Chopin.
    He/she has not spend a minute to think about backups
    for a program which contains valueable data.
    No user nor tool can help such stupid users.

     
    • Chopin Chopin

      Chopin Chopin - 2016-12-18

      If you think just a bit,... just a bit.... you can come to the conclusion that I did backups. I did them every week, not expecting that KeePass is such a crappy software and will eventually fail, so I don't spent my time doing a daily backup; terrible mistake. It failed miserably, and I lost a week of information, which is huge in my case. Anyway, I'm already writing my blogs against this dreadful program, and started using another manager. Have a nice day.

       
      • Martyn Kempster

        Martyn Kempster - 2016-12-20

        So by "My whole life has been lost" you mean that you lost about a weeks worth of change because you didnt back up enough. You say doing a daily backupo failed and you lost a weeks worth of stuff? I'm not sure how thats even possible and more than likely was a fault of your own as all you want to do is shout in the discussion page rather than explain exactly what happened and get help. Weekly backups are enough for most people, but if one weeks worth of lost changes is that huge you should have thought about that.

        Slating the creators for this is clearly just out of anger at the fact you could of easily prevented this. even large databases (minus attachments I guess) are quite small in size so you can afford to back them up often and even to cloud providers with some of the many useful plugins there are.

        In future if you are going to use a peice of software for storing important information such as password, always make sure you have fallbacks

         

        Last edit: Martyn Kempster 2016-12-20
  • Paul

    Paul - 2016-12-18

    That will be your third password manager in a year. Maybe the issue is not with the software.
    https://sourceforge.net/p/keepass/discussion/329221/thread/d7e712ed/#59e9

    cheers, Paul

     
  • wellread1

    wellread1 - 2016-12-18

    I empathize with your plight but your life is not over. You will likely find that you can recover important accounts if you can prove ownership, or even more easily if you enabled account recovery features (e.g. password reset features such as secret questions or added recovery phone numbers etc.)

    As far as program specific backup goes you should note the both businesses and individuals have many truly irreplaceable or mission critical files stored on their computers that were created by different programs . These might include family photos, tax returns, wills, research results and other intellectual property or trade secrets, email, payrolls, business plans etc. The programs that create and manage these files rarely have built in backup. Why? Because it is more efficient to use backup programs that are specifically designed for the purpose of backup and that can manage backup of all or most of the critical files, not just a few on an ad-hoc basis. Modern OSes include backup as one of the services, and there are also free backup programs available such as CrashPlan or paid services such a Carbonite.

    It is a user responsibility to have and implement an appropriate disaster recovery plan that protects irreplaceable files, not the responsibility of the individual programs that create or manage that content.

    If you would like some help, stop, think and provide details of your immediate problem and politely ask a question that you think might help you resolve it.

     

    Last edit: wellread1 2016-12-18
  • T. Bug Reporter

    T. Bug Reporter - 2016-12-19

    Based on our previous conversation with this person, I think he's just a "glass half empty" type of person who wants everything to be perfect and foolproof and isn't capable of being rational whenever things aren't. Unfortunately, people like this don't post to get their problems solved, but only to vent their frustrations at the people they (wrongly) see as the source of those problems, so responding only fuels their ire. PEBCAK.

     
    • Chopin Chopin

      Chopin Chopin - 2016-12-21

      You haven't understood yet, eh? I'll explain like for a kindergarten kid: KeePass creators, knowing that their software is insecure and unstable, should have a "mimimal" common sense and create an automated process for backup their so easily corruptible databases. How much intelligence requires?

       
      • Martyn Kempster

        Martyn Kempster - 2016-12-21

        Based on your other posts on sourceforge you seem to have an issure with having a civil conversation with other members of the community. KeePass is certanly not insecure and hs even passed official audits as far as I've read. As for it being unstable, the only evidence of that is you saying that you had an issue with it that you have failed to ellaborate on passed the point of saying you lost a lifetime of work (despite then saying it was only a weeks worth of backups)

        The website clearly states that there are multiple backup plugins including ones that copy the database to a folder or cloud service everytime you save. It is not a creator's responsibility to hold your hand and make sure you have everything covered. All the tools you need are very clearly documented on the website and it is your choice how you use them.

         
        • T. Bug Reporter

          T. Bug Reporter - 2016-12-21

          Based on [his] other posts on sourceforge

          What other posts? Other than the first thread he created and here, I don't see any.

           
          • Martyn Kempster

            Martyn Kempster - 2016-12-22

            Apologies I should have specified more, I was refferring to his multiple somewhat aggressive replies in that thread

             
  • T. Bug Reporter

    T. Bug Reporter - 2016-12-21

    How about this: KeePass users, knowing that this program creates and maintains what is likely the single most important file of data that's on their computer, should have minimal common sense and make the backup of their KeePass database a primary focus of whatever backup procedures they're already using for their other files.

    Oh, and the only thing insecure and unstable around here is you. ~:-{

     
  • KWR

    KWR - 2016-12-21

    Is there any way to ban this user? He is a defeatist. He started this conversation with a defeatist attitude, not asking for help, but just spewing out blame and pointing fingers. KeePass is a great program for what it does. The backup of data is something that is handled, very well, by a plethora of fine software... many of which can be automated... yes, even by a child of kindergarten age... If the OP wants to have an adult conversation I am quite willing to do so, as, I am sure, most of you are!

     
  • Paul

    Paul - 2016-12-22

    Easier to just ignore him.

    cheers, Paul

     
  • Bob Theis

    Bob Theis - 2016-12-22

    Since for me, keypass holds extremely vital information, anytime I make changes to the database, I make a new backup copy on a flashdrive. New in that I do not overwrite older backups. Next, flashdrives are rotated so that the last backup is on the other flashdrive while I make a new backup to the second drive.

    For more permanent backups, I do a whole disk backup and write that out to rotating external hard drives.

    If anyone wants a more automatted method, I've found Macrium Reflect Free to be an excellent and very fast backup program. I've created several batch files to automate the processes, here's one that I'll share: [it does a full backup of the c drive to a folder on the e drive, then copys that backup out to an external drive (k)]

    FULLBACKUP.BAT
    rem Macrium Backup 08-21-15
    cd C:\Program Files\Macrium\Reflect
    reflect.exe -e "c:\users\me\documents\reflect\macriumbackupfull.xml"
    xcopy e:\macriumbackup\current k:\macrium /I /F /Y
    shutdown /p

    Once you create a backup script inside the program, you can then save it and call it using command line parameters which is what the batch file does.

     
  • T. Bug Reporter

    T. Bug Reporter - 2016-12-22

    The point is, there are many ways to deal with backing up, and no single way will be appropriate for everyone, which is why KeePass is deliberately designed not to include any specific method of backup - so as not to give the impression that "its way" is best. Several backup options are available as KeePass plugins, but users are free to use them or not. Ultimately, it's the user's responsibility to set up whatever backup plan works best for them.

     
  • develop1

    develop1 - 2016-12-22

    Hi T. Bug

    While I a can agree that ...

    "no single way will be appropriate for everyone, which is why KeePass is deliberately designed not to include any specific method of backup"

    At the very least - and I do mean "at the very least"
    it certainly would be appropriate to have the ".msi" install script
    call out the above fact,
    I would think that same dialog box could suggest that pluggins exist to assist them in doing automated backups.
    with the above said, force the user to click "ok" to acknowledge that backups are their responsiblity and proceed with the install.

    Had the above been present during install time not only would users more likely try to create backups
    because they would have been forwarned they needed to do so
    but the mere presence of that dialong box would clarify discussions such as this support thread as to who's repsonsiblity it is to create backups.

     
    • fritzophrenic

      fritzophrenic - 2016-12-22

      I like the idea of a dialog warning users to do backups...but what about also including a few plugins in the installer for e.g. cloud syncing, which would also serve as a simple backup system in many scenarios? The user could select a checkbox next to those plugins they want to automatically install.

      This would alleviate some of the backup problems by giving an out-of-the-box solution, and would also increase usability for new users to get a multi-device sync up and running quickly. Many (most?) mobile apps that read keepass files offer built-in integration with cloud storage, and even KeeWeb offers support for several cloud storage providers out-of-the-box, maybe KeePass should provide that option as well (as an optional setting during installation).

       
  • T. Bug Reporter

    T. Bug Reporter - 2016-12-22

    I agree with the goal of making it clearer to novices that backup is their own responsibility, but not with prepackaging any particular backup solution with KeePass (it fosters the misconception that the prepackaged solution is the best/preferred/only option), and certainly not with packaging a cloud plugin as a backup option (clouds are for remote access, not backup - even tho many services advertise themselves as such).

     

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