#473 CSV load reconciliation issue for NW Interfaces

[Romain Quetiez]

To reproduce:

Perform a bulk load of NW Interfaces with the following data:

Name    Owner organization->Name    Device->Name
A0  Demo    switch01

At the simulation step you will get the error: Issue: failed to reconcile

As you can see in the list of available columns (right before the simulation step), there are two choices for Equipment->Name... which one is the good one... iTop knows...

This bug will be reproduced with other kinds of load:

• Application Instance
• Database Instance
• ...

[Romain Quetiez]

• status changed from new to accepted
• description modified (diff)

Root cause: forming the label of Equipment->org_name gives 'Equipment->Name' whereas 'Equipment->Organization Name' would be preferable.

Will not happen if the label is defined in the dictionary, for the class pointed to by the loaded class.

Anyhow, the fix is to find the label in the hierarchy.

[Romain Quetiez]

• status changed from accepted to closed
• resolution set to fixed
• description modified (diff)

Fixed in trunk [1581] and branch 1.2 [1582]

[victoria siziva]

1'm trying to import my csv on ITOP 2.3 but its giving me an error that issue failed to reconcile.