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An easy, extensible web based IT service management platform

Brought to you by: abdelh, accognet, azana38, bdalsass, and 17 others

#2334 h

Milestone: 3.2.0

Status: not-a-bug

Owner: nobody

Labels: None

Resolution:

Component: User Interface

Priority: Critical

Version: 3.2.0

Type: defect

Updated: 2025-09-23

Created: 2025-09-14

Creator: ghaniya

Private: No

Dear ITOP team,

We had upgrade ITOP from v2.7 into v3.2 and we noticed the combodo-autoclose-ticket does work well.

So, Does ITOP 3.2 supports combodo-autoclose-ticket version 1.0.1 ?

Regards,
Ghaniya

Discussion

ghaniya - 2025-09-22

Kind Reminder..

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Vincent @ Combodo - 2025-09-22

Hi Ghaniya,
This extension has been moved under the "customer restricted" extensions basket. The version 1.0.1 which is public, is no more maintained. Most probably there will be a limitation with PHP version one day. We have not tested that old version 1.0.1 with iTop 3.2, so we cannot answer your question.

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Vincent @ Combodo - 2025-09-22

status: new --> not-a-bug
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ghaniya - 2025-09-22

Dear Vinncent

Thank you for your reply..
Could you please guide me how to be an ITOP customer ?

Regards,
Ghaniya

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Martin de LAVAL - 2025-09-22

Hi,
You can contact us here :
https://combodo.com/contact/
Regards.
Martin - Combodo sales team

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- ghaniya - 2025-09-23
  
  Thank Martin..
  
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