Dear iTop Team,
I am currently using iTop and I have a query regarding time tracking extension. I currently running itop with the below specifications
iTop version 2.7.9-11939 built on 2023-07-26 08:49:01
Data model: 2.7.9
MySQL: 10.3.39-MariaDB-0+deb10u1
PHP: 7.3.31-1~deb10u5
Time Tracking Version: 2.2.1
I would like to find out if it is possible to track time on change request tickets and how to configure it or enable tracking for change tickets, I am currently managing to track time on Incident and Request tickets only.
Kind Regards
Tonderai
I would suggest you to use the Discussion for such topic. Ticket are reserved for true iTop bugs. Thanks.
By the way, the answer is "Yes", and the documentation provides enough hints to do it