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#2209 Inquiry Regarding time tracking on Change Requests on Extension: Time Tracking Version: 2.2.1

Extensions
not-a-bug
nobody
None
Extension
High
2.7.9
defect
2023-12-18
2023-11-28
No

Dear iTop Team,

I am currently using iTop and I have a query regarding time tracking extension. I currently running itop with the below specifications

iTop version 2.7.9-11939 built on 2023-07-26 08:49:01
Data model: 2.7.9
MySQL: 10.3.39-MariaDB-0+deb10u1
PHP: 7.3.31-1~deb10u5
Time Tracking Version: 2.2.1

I would like to find out if it is possible to track time on change request tickets and how to configure it or enable tracking for change tickets, I am currently managing to track time on Incident and Request tickets only.

Kind Regards

Tonderai

Discussion

  • Vincent @ Combodo

    • status: new --> not-a-bug
     
  • Vincent @ Combodo

    I would suggest you to use the Discussion for such topic. Ticket are reserved for true iTop bugs. Thanks.

     
  • Vincent @ Combodo

    By the way, the answer is "Yes", and the documentation provides enough hints to do it

     

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