#2201 iTop: An error occurred, check server error log for more information.

[Marco Musolesi]

I got a fresh install of itop iTop-3.1.0-2-11973 and I add extension IPAM for iTop 3.0.1

If I try to create IP block I get error:
iTop: An error occurred, check server error log for more information.

It seems a bug. Do you have any workaround or suggestion?

looking at error log:

2023-10-25 18:25:14 | Error   | 1     | Uncaught Error: Call to a member function GetKey() on null in /dati/www/dev-itop.dominio.local/web/env-prod
uction/teemip-ip-mgmt/src/Hook/IPMgmtExtraMenus.php:150
Stack trace:
#0 /dati/www/dev-itop.dominio.local/web/application/utils.inc.php(1604): TeemIp\TeemIp\Extension\IPManagement\Hook\IPMgmtExtraMenus::EnumItems()
#1 /dati/www/dev-itop.dominio.local/web/application/displayblock.class.inc.php(2184): utils::GetPopupMenuItemsBlock()
#2 /dati/www/dev-itop.dominio.local/web/sources/Application/UI/Base/Component/DataTable/DataTableUIBlockFactory.php(153): MenuBlock->GetRenderConte
nt()
#3 /dati/www/dev-itop.dominio.local/web/sources/Application/UI/Base/Component/DataTable/DataTableUIBlockFactory.php(85): Combodo\iTop\Application\U
I\Base\Component\DataTable\DataTableUIBlockFactory::RenderDataTable()
#4 /dati/www/dev-itop.dominio.local/web/application/displayblock.class.inc.php(1451): Combodo\iTop\Application\UI\Base\Component\DataTable\DataTabl
eUIBlockFactory::MakeForResult()
#5 /dati/www/dev-itop.dominio.local/web/application/displayblock | IssueLog |||
array (
  'type' => 1,
  'file' => '/dati/www/dev-itop.dominio.local/web/env-production/teemip-ip-mgmt/src/Hook/IPMgmtExtraMenus.php',
  'line' => 150,
)

[Marco Musolesi]

hello

anyone can help me?

[Pierre Goiffon]

Hello,
In general, please use tickets for qualified bugs or enhancement requests only. For anything else use the forums ("discussion" tab)
Seems like you're having a specific TeemIP problem. @xtophe38 maybe you can help ?

[Marco Musolesi]

Hello I found the problem it was a version issue, moving to latest versiono of IPAM everything works fine