This is an extension which is a base for further development.
It's core functionality is to generate reports: HTML, CSV, JSON, PDF, ...
It can just show reports, or with some tweaking also attach them to objects.
It can be used to provide a ticket analysis, create a quote/invoice from within iTop, create a basic report of a ticket and add things like a map or QR code, ...
A report can contain lots of objects which typically aren’t in iTop: QR-code (which for instance leads to the object detail’s in iTop), maps, advanced charts, …
This is an extension which is a base for further development.
It's core functionality is to generate reports: HTML, CSV, JSON, PDF, ...
It can just show reports, or with some tweaking also attach them to objects.
It can be used to provide a ticket analysis, create a quote/invoice from within iTop, create a basic report of a ticket and add things like a map or QR code, ...
A report can contain lots of objects which typically aren’t in iTop: QR-code (which for instance leads to the object detail’s in iTop), maps, advanced charts, …
See https://github.com/jbostoen/itop-jb-report-generator for the free base extension. In most cases, you'd need to go through some configuration and simply create templates for the reports.
See https://jeffreybostoen.be/itop-extension-report-generator/ for more details.
Currently working on this type of advanced reporting:
https://github.com/jbostoen/itop-jb-report-generator/blob/master/screenshots/example_ticket_analysis.pdf
The "pro" (commercial) version now also makes it possible to send scheduled reports by e-mail!
Useful if you'd like for instance a weekly ticket analysis in your mailbox, or need to present other data stored in iTop on a regular basis. :)