hello im triyin to install an extension but it gives me errors:
Error detected during deployment!
iTop configuration has NOT been modified.
Warning: rmdir(/var/www/html/web//env-production-build): Permission denied in /var/www/html/web/setup/setuputils.class.inc.php on line 792
Warning: rmdir(/var/www/html/web/env-production-build): Permission denied in /var/www/html/web/setup/setuputils.class.inc.php on line 792
{"code":0,"message":"Ok","fields":[]}
You set permissions on the root user, whereas usually it is set to the web server user (www-data for example) ?
Also note iTop root directory must have the write permission (env-* directories creation)
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hello im triyin to install an extension but it gives me errors:
Error detected during deployment!
iTop configuration has NOT been modified.
Warning: rmdir(/var/www/html/web//env-production-build): Permission denied in /var/www/html/web/setup/setuputils.class.inc.php on line 792
Warning: rmdir(/var/www/html/web/env-production-build): Permission denied in /var/www/html/web/setup/setuputils.class.inc.php on line 792
{"code":0,"message":"Ok","fields":[]}
Last edit: Jordy Santoyo 2023-02-13
Clearly a permission issue on your web server you'll need to address.
but I have the permissions that are supposed to be required
Hello,
Permissions reference : https://www.itophub.io/wiki/page?id=latest:install:security#directories_write_permissions
You set permissions on the root user, whereas usually it is set to the web server user (www-data for example) ?
Also note iTop root directory must have the write permission (env-* directories creation)
hi, any suggestions for this... i still cant figure it out
Try this with root privieges:
chmod 777 /var/www/html/itop/* -R
replace itop by your itop directory
Last edit: Oscar Barraza Aravena 2023-03-02
If you have trouble installing iTop, you should try our Saas service : https://www.itop-saas.dev/en/