Hello,
I'm totally new iTop user, I’ve asked around without getting clear answers on this issue: does iTop have an object type for "Data Center"? For example, I need to manage devices and systems located in different Data Centers. Obviously, these Data Centers are not owned by me.
So, if I use the "Location" object to register a data center, which property should I associate it with? I often have devices belonging to different customers in the same data center, meaning I have multiple owners in the same location. I’m wondering if there’s a different object dedicated specifically to registering Data Centers or if there’s another way to handle this. Thank you.
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I struggled with the same limitation once for my previous employer. There, I just redefined the "location" property (datamodel XML customization) on the physical devices so all locations were defined once in one organization; and listed for all physical objects.
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
Hello,
I'm totally new iTop user, I’ve asked around without getting clear answers on this issue: does iTop have an object type for "Data Center"? For example, I need to manage devices and systems located in different Data Centers. Obviously, these Data Centers are not owned by me.
So, if I use the "Location" object to register a data center, which property should I associate it with? I often have devices belonging to different customers in the same data center, meaning I have multiple owners in the same location. I’m wondering if there’s a different object dedicated specifically to registering Data Centers or if there’s another way to handle this. Thank you.
Locations seems to make most sense.
I struggled with the same limitation once for my previous employer. There, I just redefined the "location" property (datamodel XML customization) on the physical devices so all locations were defined once in one organization; and listed for all physical objects.