HI,
I have problems with the configuration of the automatic notifications, when I run iTop email test utility (CONFIGURATION/NOTIFICATION/email.test.php), I get the following error (Error: 'Expected response code 250 but got code "451", with message "451 5.7.3 STARTTLS is required to send mail [BYAPR08CA0049.namprd08.prod.outlook.com] "')
Step 1: Mailbox Configuration (image1 Attached).
Step2: Editor de Archivo de Configuración (image2 Attached)
The following lines are configured:
Step4: Itop email test utility (image4 Attached).
To: the email to whom the test is addressed was entered.
From: the email configured in step 1 was entered.
Step5: Itop emaail test utility ERROR (image5 Attached).
Unable to send email to recipient.
Please I would appreciate your help with this case, thank you very much in advance.
This is the error:
Error: 'Expected response code 250 but got code "451", with message "451 5.7.3 STARTTLS is required to send mail [BYAPR11CA0059.namprd11.prod.outlook.com] "'
the configuration in step 1 is with IMAP port 993 and in step 2 is with SMTP port 587.
I have tried several ways but I get the same error.
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HI,
I have problems with the configuration of the automatic notifications, when I run iTop email test utility (CONFIGURATION/NOTIFICATION/email.test.php), I get the following error (Error: 'Expected response code 250 but got code "451", with message "451 5.7.3 STARTTLS is required to send mail [BYAPR08CA0049.namprd08.prod.outlook.com] "')
Step 1: Mailbox Configuration (image1 Attached).
Step2: Editor de Archivo de Configuración (image2 Attached)
The following lines are configured:
'email_transport' => 'SMTP',
'email_transport_smtp.host' => 'outlook.office365.com',
'email_transport_smtp.password' => 'XXXXXXXXX',
'email_transport_smtp.port' => 25,
'email_transport_smtp.username' => 'XXXXXXX@mcinnovatec.com',
Step3: Notification Settings (image3 Attached).
Step4: Itop email test utility (image4 Attached).
To: the email to whom the test is addressed was entered.
From: the email configured in step 1 was entered.
Step5: Itop emaail test utility ERROR (image5 Attached).
Unable to send email to recipient.
Please I would appreciate your help with this case, thank you very much in advance.
Outlook O365 doesn't allow SMTP on port 25. I think the default is 587.
Google the IMAP settings for O365 to be sure :)
Yes is correct !!
'email_transport' => 'SMTP',
'email_transport_smtp.host' => 'outlook.office365.com',
'email_transport_smtp.password' => 'XXXXXXXXX',
'email_transport_smtp.port' => 587,
'email_transport_smtp.username' => 'XXXXXXX@mcinnovatec.com',
This is the error:
Error: 'Expected response code 250 but got code "451", with message "451 5.7.3 STARTTLS is required to send mail [BYAPR11CA0059.namprd11.prod.outlook.com] "'
the configuration in step 1 is with IMAP port 993 and in step 2 is with SMTP port 587.
I have tried several ways but I get the same error.
https://www.itophub.io/wiki/page?id=latest%3Aadmin%3Aitop_configuration_file
Did you adjust this setting?
email_transport_smtp.encryption
hi, Please, how do you solve this problem?