Error while migrating an extension from v2.7 to v3.2

[Kevin Joubert]

Greetings, I am trying to migrate from v2.7 LTS to v3.2 but I am getting the following error when my extension is processed.:

***Fatal error: Uncaught Error: Class "PhysicalDevice" not found in
C:\xampp\htdocs\medeq\env-production\medeq-3-test\model.medeq-3-test.php:430

My custom classes all have PhysicalDevice as their parent class.

I have tried adding a clone of the PhysicalDevice class to my extension with delta="defineifnotexists" but to no avail. What am I doing wrong?

Thanks, Kevin

[Stephen Abello]

Hi Kevin,

Do you have any dependencies set in your module.medeq-3-test.php ?
PhysicalDevice is defined in itop-config-mgmt module, in order to be sure your extension is loaded after this module, your dependencies should be similar to this:

        'dependencies' => array(
            'itop-config-mgmt/3.2.0'
        ),

I hope this helps,
Stephen

[Kevin Joubert]

Hi Stephen, thanks for the quick reply. I did not have any dependencies set in my module. I added the one you suggested and it went straight though, but now it's hanging with the class Ticket not found. Which module is that defined in? I have tried adding 'itop-tickets/3.2.1' and 'itop-request-mgmt/3.2.1', but it still halts.

[Stephen Abello]

Indeed it should be itop-tickets.
With a dependecy as follows, it should work, unless there's another underlying issue

        'dependencies' => array(
            'itop-config-mgmt/3.2.1',
            'itop-tickets/3.2.1'
        ),

[Kevin Joubert]

@sabello Hi Stephen, just wanted to let you know I found out what I was doing wrong. I selected Service management as a dependency but the database was set up for Service Management for Providers. So simple, but it took me a while to get it. But in the process I learned a lot more about how iTop works under the skin, so not wasted effort. But you pointed me in the right direction. Thank you for your help. regards, Kevin Joubert.