Which iTop version are you using?
What kind of mail server are you using? Something local (Microsoft Exchange?), something in the cloud (MS O365/Exchange Online, ... )?
if I'm correct, SwiftMailer has been dropped in favor of Laminas in recent iTop versions.
Laminas is only used for OAuth2 for now (see \Combodo\iTop\Core\Email\EmailFactory::GetMailer).
It will be become the sole mail lib but in iTop 3.1.0 (NĀ°2144)
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1) The iTop version is 3.0.1
2) The mail server we are using is related to our government
3) this my configuration and the error is "Error: 'Connection could not be established with host mail.dbgjnnca.gov.kiihhkhw [ #0]'"
Hello,
NTLM is a Microsoft encryption method, I don't think we are supporting it.
Your configuration states ssl which is a standard way, does the server really supports it ? Did you try to connect using a desktop mail client like Thunderbird ?
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why this error appear for me ? why I can not test the notifications and what is the steps that I should do it to activate the email notification
What kind of authentication are you using for your mailbox?
I don't know can you take for me a screen shots for the mail configuration
when I test the email from > to it's successful but in my email I did not recieve any email why ?
Which iTop version are you using?
What kind of mail server are you using? Something local (Microsoft Exchange?), something in the cloud (MS O365/Exchange Online, ... )?
A quick Google search ( https://www.google.com/search?client=firefox-b-d&q=%22bcmath+functions+must+be+enabled+to+use+the+ntlm+authenticator%22 ) indicates it's often related to SwiftMailer, but if I'm correct, SwiftMailer has been dropped in favor of Laminas in recent iTop versions.
Laminas is only used for OAuth2 for now (see \Combodo\iTop\Core\Email\EmailFactory::GetMailer).
It will be become the sole mail lib but in iTop 3.1.0 (NĀ°2144)
1) The iTop version is 3.0.1
2) The mail server we are using is related to our government
3) this my configuration and the error is "Error: 'Connection could not be established with host mail.dbgjnnca.gov.kiihhkhw [ #0]'"
Last edit: Kawthar 2022-10-07
Hello,
NTLM is a Microsoft encryption method, I don't think we are supporting it.
Your configuration states ssl which is a standard way, does the server really supports it ? Did you try to connect using a desktop mail client like Thunderbird ?