I have following situation:
OS: RedHat 9.5
iTop: 3.2
PHP: 8.2.25
We installed the mail to ticket automation extension and connected a smtp mailserver.
When configuring the default mailserver, under Mailbox content, it says
"The imap_open function is missing. Did you forget to install the PHP module "IMAP" on the server?"
Now here is the thing - for this RedHat and PHP version I cannot install php-imap module.
Is there any other module or workaround for the specified version to make the mail to ticket automation work?
Did anyone else had a similar situation and came up with a solution?
Kind Regards,
Marco
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Hi Marco,
I'm not familiar with RedHat, but if php-imap isn't available you won't be able to use regular IMAP mailboxes, but you can still use OAuth IMAP mailboxes as they don't use php-imap.
I hope this helps
Stephen
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
Hi,
I have following situation:
OS: RedHat 9.5
iTop: 3.2
PHP: 8.2.25
We installed the mail to ticket automation extension and connected a smtp mailserver.
When configuring the default mailserver, under Mailbox content, it says
"The imap_open function is missing. Did you forget to install the PHP module "IMAP" on the server?"
Now here is the thing - for this RedHat and PHP version I cannot install php-imap module.
Is there any other module or workaround for the specified version to make the mail to ticket automation work?
Did anyone else had a similar situation and came up with a solution?
Kind Regards,
Marco
Hi Marco,
I'm not familiar with RedHat, but if php-imap isn't available you won't be able to use regular IMAP mailboxes, but you can still use OAuth IMAP mailboxes as they don't use php-imap.
I hope this helps
Stephen
Thanks for the reply, I will look into it!