Issues with IPAM Module Upgrade and Data Model Consistency Errors

[Holti]

Hello,

I am experiencing multiple issues related to the iTop/TeemIP environment.

1. Environment Details
   iTop Version: 3.2.0-2-14758 (built on 2024-09-13)
   IPAM for iTop: 3.0.1
   TeemIP DHCP Management: 3.0.1
   IP Request Management: 3.0.1
   TeemIP MAC Address Lookup: 3.0.0
   Network Management Extended: 3.0.1
   TeemIP Zone Management: 3.0.1

2. Error During IPAM Module Upgrade
   When attempting to upgrade the IPAM module (teemip-request-mgmt), I receive the following error:

Error loading module "teemip-request-mgmt":
/item[fieldset:Class:IPBlock:automation] at line 74 could not be added :
already exists in /itop_design/classes/class[IPv4Block]/presentation/details/items/item[col:col1]/items/item[fieldset:Class:IPBlock:automation] created_in: [] at line 952
Installed Modules Include:
[...existing module list remains unchanged...]

1. Data Model Consistency Errors (Toolkit Report)
   I also performed a Data Model Consistency Check, which revealed the following issues:
   Several classes have attributes with invalid default values:

ActionNotification.language
ThirdPartyNewsRoomMessageTranslation.language
SynchroReplica.dest_class
IPRequestAddressCreate.ciclass
IPRequestAddressCreate.ci_ip_attribute
Missing or renamed attributes in presentation (ZList) definitions for:
PhysicalInterface (ipaddress)
VirtualMachine (managementip)
LogicalInterface (ipaddress)
TemporaryObjectDescriptor (meta)
lnkActionNotificationToContact (title in details and list views)
Unknown transition function SetAssignedDate in the Incident class workflow.
Conflicting presentation fieldsets related to Class:IPBlock:automation (likely related to the upgrade failure).

Could you please advise how these issues can be resolved?
Also, is there a known fix for the IPAM module upgrade failure?

Thank you very much for your support.

Best regards,
Dirk

[Holti]

✅ Solution (worked for me, use at your own risk)
Here are the steps I took to resolve it:

1. Backup your system
   • Create a backup of both the database and the file system.
2. Remove all previous TeemIP module directories
   • I deleted all folders related to TeemIP from the following locations:
     • env-toolkit
     • env-production
     • env-production-build
     • data/production-modules
     • data/toolkit-modules
     • extensions
3. Check for remaining references in the database
   • SELECT * FROM priv_module_install WHERE name LIKE "%teem%";
4. Delete any matching entries
   • DELETE FROM priv_module_install WHERE name LIKE "%teem%";
5. Launch iTop setup
   • Go to: https://your-itop-url/setup
6. Download the latest TeemIP package
   • From the official iTop store:
   • https://store.itophub.io/en_US/taxons/all-extensions
7. Copy the extracted module
   • Place the folder teemip-core-ip-mgmt inside the extensions directory.
8. Run the setup again
   • https://your-itop-url/setup
9. Test your iTop instance

It should now show the actually TeemIP extension under "My Extensions"
Additional modules installed without any further issues

No warranty, but this fixed the issue for me. Hope it helps others facing the same conflict!

Best regards
Dirk