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  • Posted a comment on discussion iTop Beta program on iTop - IT Service Management & CMDB

    Ok that worked for me. Thanks

  • Posted a comment on discussion iTop Beta program on iTop - IT Service Management & CMDB

    Hello, I am currently testing an upgrade of iTop from version 3.2.x to iTop 3.3 beta. During the setup, I encountered compatibility issues with the following extensions: Configurator for automatic object creation Send updates by email – version 1.4.5 With the extensions enabled, the setup fails because some included PHP classes still reference the interface: iApplicationObjectExtension For the Configurator for automatic object creation extension, the error originates from the included itop-stencils...

  • Modified a comment on discussion Extending and integrating iTop on iTop - IT Service Management & CMDB

    ✅ Solution (worked for me, use at your own risk) Here are the steps I took to resolve it: Backup your system Create a backup of both the database and the file system. Remove all previous TeemIP module directories I deleted all folders related to TeemIP from the following locations: env-toolkit env-production env-production-build data/production-modules data/toolkit-modules extensions Check for remaining references in the database SELECT * FROM priv_module_install WHERE name LIKE "%teem%"; Delete...

  • Modified a comment on discussion Extending and integrating iTop on iTop - IT Service Management & CMDB

    ✅ Solution (worked for me, use at your own risk) Here are the steps I took to resolve it: Backup your system Create a backup of both the database and the file system. Remove all previous TeemIP module directories I deleted all folders related to TeemIP from the following locations: env-toolkit env-production env-production-build data/production-modules data/toolkit-modules extensions Check for remaining references in the database SELECT * FROM priv_module_install WHERE name LIKE "%teem%"; Delete...

  • Posted a comment on discussion Extending and integrating iTop on iTop - IT Service Management & CMDB

    ✅ Solution (worked for me, use at your own risk) Here are the steps I took to resolve it: Backup your system Create a backup of both the database and the file system. Remove all previous TeemIP module directories I deleted all folders related to TeemIP from the following locations: env-toolkit env-production env-production-build data/production-modules data/toolkit-modules extensions Check for remaining references in the database SELECT * FROM priv_module_install WHERE name LIKE "%teem%"; Delete...

  • Posted a comment on discussion Extending and integrating iTop on iTop - IT Service Management & CMDB

    Hello, I am experiencing multiple issues related to the iTop/TeemIP environment. Environment Details iTop Version: 3.2.0-2-14758 (built on 2024-09-13) IPAM for iTop: 3.0.1 TeemIP DHCP Management: 3.0.1 IP Request Management: 3.0.1 TeemIP MAC Address Lookup: 3.0.0 Network Management Extended: 3.0.1 TeemIP Zone Management: 3.0.1 Error During IPAM Module Upgrade When attempting to upgrade the IPAM module (teemip-request-mgmt), I receive the following error: Error loading module "teemip-request-mgmt":...

  • Posted a comment on discussion General Discussion on iTop - IT Service Management & CMDB

    Hi, I found the issue. An expired token in Entra would definitely explain it. After refreshing, everything should be back to normal. Best regards, Dirk

  • Posted a comment on discussion General Discussion on iTop - IT Service Management & CMDB

    We're using iTop version 3.1.1-1-12561. Since yesterday, we've had issues with sending and receiving emails in iTop using O365 with OAuth. When we try to send emails, we receive the following error: Error: 'Could not read from smtp.office365.com' If I log in separately on outlook.office.com, everything works without any issues. Currently, we are unable to receive any emails. We have not made any changes to the authentication settings in Microsoft Entra or on the iTop side. Could you please help us...

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Username:
holti
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2022-06-27 12:16:42.927000
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