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LDAP collector step-by-step

2025-10-13
2025-10-13
  • Jeffrey Bostoen

    Jeffrey Bostoen - 2025-10-13

    Any idea what you're actually stuck on?

     
    • Thiago Arcanjo

      Thiago Arcanjo - 2025-10-13

      none, I check all parameters and access, my :

      php exec.php 
      

      get same output in all collectors:

      [2025-10-13 13:43:37] [Debug] Registered collectors:
      [2025-10-13 13:43:37] [Debug] iTop web services version: 2.0
      [2025-10-13 13:43:37] [Info] Synchro User: 'rest_api' <> (3).

      no errors, no logs.

       

      Last edit: Thiago Arcanjo 2025-10-13
      • Jeffrey Bostoen

        Jeffrey Bostoen - 2025-10-13

        Seems the collector isn't even showing up?
        Plus the REST services version seems incorrect.

        Try this for more details:

        php exec.php --console_log_level=9
        
         
        • Thiago Arcanjo

          Thiago Arcanjo - 2025-10-13

          ITs a new installation, running console_log = 9 get this:

          php exec.php --console_log_level=9
          [2025-10-13 17:07:29] [Error] The file '/var/www/html/itop/collectors/ldap/collectors/main.php' is missing (or unreadable).
          [2025-10-13 17:07:30] [Debug] OK, the required PHP version to run this application is 7.0. The current PHP version is 8.3.6.
          [2025-10-13 17:07:30] [Debug] OK, the required extension 'simplexml' is installed (current version: 8.3.6 >= 7.0).
          [2025-10-13 17:07:30] [Debug] OK, the required extension 'dom' is installed (current version: 20031129 >= 1).
          [2025-10-13 17:07:30] [Debug] The following configuration files were loaded (in this order):

              > 1. /var/www/html/itop/collectors/ldap/conf/params.distrib.xml
              > 2. /var/www/html/itop/collectors/ldap/conf/params.local.xml
          

          The resulting configuration is:


          <parameters>
          .....
          </parameters>

          [2025-10-13 17:07:30] [Debug] Registered collectors:
          [2025-10-13 17:07:30] [Debug] iTop web services version: 2.0
          [2025-10-13 17:07:31] [Info] Synchro User: 'rest_api' <> (3).

          Its all log that I can get.

           
  • Thiago Arcanjo

    Thiago Arcanjo - 2025-10-13

    Found my error, I get a wrong collector files. Now works.
    Download directly from itopHub Extensions, not install. Download the zip file, extract and config.

     

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