iTop 3.1 compatible extensions are out!

[Delphine COILLE]

Dear Community,

all extensions which needed to be upgraded to ensure iTop 3.1 compatibility are now released.

This release includes :
* Approval process light
* Approval process automation
* Communication to the customers
* Datacenter view
* Datacenter view extended
* Follow-up forms without authentication
* Mail to ticket automation

Each version of those extensions also include improvements that are details in the extension change log.

[Mickael Pierre]

Hello,
Can you check the location hierarachy module.
I bought it and while upgrading from 3.0.3 to 3.1.2, I got those errors :

Fatal error: Uncaught Error: Call to undefined method SetupPage::log_info() in /home/my/public_html/itop/prod/setup/modulediscovery.class.inc.php(504) : eval()'d code:74
Stack trace:

0 /home/my/public_html/itop/prod/setup/runtimeenv.class.inc.php(1103): LocationHierarchyInstaller::AfterDatabaseCreation()

1 /home/my/public_html/itop/prod/setup/applicationinstaller.class.inc.php(911): RunTimeEnvironment->CallInstallerHandlers()

2 /home/my/public_html/itop/prod/setup/applicationinstaller.class.inc.php(336): ApplicationInstaller::AfterDBCreate()

3 /home/my/public_html/itop/prod/setup/wizardsteps.class.inc.php(2441): ApplicationInstaller->ExecuteStep()

4 /home/my/public_html/itop/prod/setup/ajax.dataloader.php(173): WizStepSummary->AsyncAction()

5 {main}

thrown in /home/my/public_html/itop/prod/setup/modulediscovery.class.inc.php(504) : eval()'d code on line 74
PHP error occured : msg=Uncaught Error: Call to undefined method SetupPage::log_info() in /home/my/public_html/itop/prod/setup/modulediscovery.class.inc.php(504) : eval()'d code:74
Stack trace:

0 /home/my/public_html/itop/prod/setup/runtimeenv.class.inc.php(1103): LocationHierarchyInstaller::AfterDatabaseCreation()

1 /home/my/public_html/itop/prod/setup/applicationinstaller.class.inc.php(911): RunTimeEnvironment->CallInstallerHandlers()

2 /home/my/public_html/itop/prod/setup/applicationinstaller.class.inc.php(336): ApplicationInstaller::AfterDBCreate()

3 /home/my/public_html/itop/prod/setup/wizardsteps.class.inc.php(2441): ApplicationInstaller->ExecuteStep()

4 /home/my/public_html/itop/prod/setup/ajax.dataloader.php(173): WizStepSummary->AsyncAction()

5 {main}

thrown, no=1, file=/home/my/public_html/itop/prod/setup/modulediscovery.class.inc.php(504) : eval()'d code, line=74

[Guillaume Lajarige]

Hello Mickael,

Can you tell us which version of the "Location Hierarchy" extension you have?

Thanks,
Guillaume

[Vincent @ Combodo]

Hi Mickael,
Sorry for this, the version 1.0.1 currently on iTop Hub is not compatible with iTop 3.1.
A new version 1.0.2 will be released in January. In the meantime, I sent you an email to solve your issue...
Vincent

[eric24V]

Hello,
you said “all extensions which needed to be upgraded to ensure iTop 3.1 compatibility are now released” but according to this list https://www.itophub.io/wiki/page?id=3_1_0:release:extensions the first 3.1 compatible version of “Send updates by email“ is 1.4.4. In iTop store the highest version is 1.3.2. That’s why I didn’t upgrade iTop to 3.1 yet. Do I understand something wrong?

[Vincent @ Combodo]

Hi Eric,
I am not sure but I suspect that the 3.1 issue fixed in the 1.4.4 is not blocking.

[taitt]

Hi ad
I have problem about create ticket and assign approver to it with user profile is "portal user"