make Mandatory Work Order

An easy, extensible web based IT service management platform

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make Mandatory Work Order

Forum: Extending and integrating iTop

Creator: Oscar Barraza Aravena

Created: 2024-09-27

Updated: 2024-09-29

Oscar Barraza Aravena - 2024-09-27

Is it possible to condition the resolution of a ticket (whether Incident or Requirement) on the presence of at least 1 work order associated with it?

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Jeffrey Bostoen - 2024-09-29

Yes, you could use a PHP method ( DoCheckToWrite ) or in the later versions an event listener to enforce this.

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