Admin and portal user profile

[delefemiaoa]

I mistakenly added all profiles to admin profile. whenever i login it always direct me to portal user web page. How do regain my admin menu to work with? Please anyone who can urgently help?

[Denis]

Hmm,

Quick and dirty fix:

Backup the file pages/UI.php
Edit the file pages/UI.php, locate the line:

    $sLoginMessage = LoginWebPage::DoLogin();

(around line 294, depending on your version of iTop)

Change it to:

    $sLoginMessage = LoginWebPage::DoLogin(false, true);

Connect to iTop, and change your profile and save.

Revert the file UI.php to its original version.

[delefemiaoa]

Thanks
How do i locate this file 'pages/UI.php"

[Denis]

On the server, where you installed iTop, look for the subidrectory "pages" then the file "UI.php".

[delefemiaoa]

thanks

[delefemiaoa]

I can find the line to edit. Below is the file as seen in the configuration

root@helpdesk:/var/www/itop/pages# vi UI.php
// bottom: Displays the ticket details BEFORE the actions
$oP->add('

');
$oObj->DisplayBareProperties($oP);
$oP->add('

');
}
$oP->add("

\n");
$oP->add("<form id="user-content-\"apply_stimulus\"" method="\"post\"" onsubmit="\"return" onsubmit('apply_stimulus');\"="">\n");
$oP->add("

\n"); $oP->details($aDetails); $oP->add("

\n");
$oP->add("<input type="\"hidden\"" name="\"class\"" value="\"$sClass\"">\n");
$oP->add("<input type="\"hidden\"" name="\"operation\"" value="\"bulk_apply_stimulus\"">\n");
$oP->add("<input type="\"hidden\"" name="\"preview_mode\"" value="\"1\"">\n");
$oP->add("<input type="\"hidden\"" name="\"filter\"" value="\"$sFilter\"">\n");
$oP->add("<input type="\"hidden\"" name="\"stimulus\"" value="\"$sStimulus\"">\n");
$oP->add("<input type="\"hidden\"" name="\"state\"" value="\"$sState\"">\n");
$oP->add("<input type="\"hidden\"" name="\"transaction_id\"" value="\"".utils::GetNewTransactionId()."\"">\n");
$oP->add($oAppContext->GetForForm());
$oP->add("<input type="\"hidden\"" name="\"selectObject\"" value="\"".implode(',',$aSelectObject)."\"">\n");
$in page of iTop
*

• @copyright Copyright (C) 2010-2016 Combodo SARL
• @license http://opensource.org/licenses/AGPL-3.0
  */

/**

• Displays a popup welcome message, once per session at maximum
• until the user unchecks the "Display welcome at startup"
• @param WebPage $oP The current web page for the display
• @return void
  */
  function DisplayWelcomePopup(WebPage $oP)
  {
  if (!isset($_SESSION['welcome']))
  {
  // Check, only once per session, if the popup should be displayed...
  // If the user did not already ask for hiding it forever
  $bPopup = appUserPreferences::GetPref('welcome_popup', true);
  if ($bPopup)
  {
  $sTemplate = @file_get_contents('../application/templates/welcome_popup.html');
  if ($sTemplate !== false)
  {
  $oTemplate = new DisplayTemplate($sTemplate);
  $oP->add("
  ");
  $oTemplate->Render($oP, array());
  $oP->add("

  <input type="\"checkbox\"" checked="" id="\"display_welcome_popup\"/"><label for="\"display_welcome_popup\""> ".Dict::S('UI:DisplayThisMessageAtStartup')."</label>

  \n");
  $oP->add("

  <input type="\"button\"" value="\"".Dict::S('UI:Button:Ok')."\"" onclick="\"$('#welcome_popup').dialog('close');\"/">\n");
  sURL = "./UI.php?operation=search&filter=".urlencode($sFilter)."&".$oAppContext->GetForLink();

</form>

[delefemiaoa]

Please Denis can you help me with UI.php file content to do comparison with mine. Where I find $sLoginMessage = LoginWebPage::DoLogin(); is run_querry.php file. I am at a lost please do help me. it is highly critical.

[delefemiaoa]

Hi Denis,
Where I can UI.php are listed below but the actual line you refered me to cannot be seen in these php files. What do I do please?

/root/web/pages/UI.php
/var/www/itop/pages/UI.php
/var/www/html/itop/pages/UI.php

[Denis]

Which version of iTop are you using? The code is slightly different depending on the version.

[delefemiaoa]

iTop version 2.3.0-beta-2777 built on 2016-05-26 17:05:13
Data model: 2.3.0
MySQL: 5.5.49-0ubuntu0.14.04.1
PHP: 5.5.9-1ubuntu4.17

[delefemiaoa]

Denis, thanks very much, I have to re install the itop since that is only option left for me.

[IT 4 eva 2016]

Hi, I am having this same problem and have tried what Denis suggests but I still get the user portal appearing and no chance to modify the admin profile. Is there anything else I can try?

[sunny]

delete portal user profile.