I created a trigger "on object update" to notify related manager some specific CI is updated. And in the email notification setting, how to describe the email content? $this->activity_log$ doesn't work.
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I believe "activity_log" is also not an attribute of an iTop class (unless you modified the datamodel somehow)? What class are you trying? Which activities?
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Hello
Can we receive the activity logs on the ticket as a notification when there is a change?
Hm, they are stored in their own class, but it may not be the most user friendly display.
Can you explain the use case, why you'd like these specific notifications?
Isn't it easier to just send a generic notification using the trigger "on object update"?
I created a trigger "on object update" to notify related manager some specific CI is updated. And in the email notification setting, how to describe the email content? $this->activity_log$ doesn't work.
I believe "activity_log" is also not an attribute of an iTop class (unless you modified the datamodel somehow)? What class are you trying? Which activities?