Incorrect email HTML code displayed in Notification center

[Thierry]

Hello,

Another issue/bug report or a need for guidance...

It concerns the "Notification Center" (bell icon on the bottom left corner).
We are using it to be notified when a ticket is being updated by email.
Unfortunately, nowadays, almost all emails are HTML formatted.
But the notification center display them as raw HTML content :

Date 2025-03-04 11:23:35
Message
Nous vous informons d'une mise à jour du suivi de votre ticket :
<div class="ydpb41db153yahoo-style-wrap" style="font-family:arial;font-size:16px"><div></div>
<div>Bonjour </div><div><br></div><div>...<div><br></div><div><br></div><div><br></div>

Very, very difficult to read...
Moreover, the same content is used in the Activity log, with the same difficulties to be read...

May be there is an option to set somewhere ?
Otherwise, is it something that you can correct ?

I'm running iTop version 3.2.0-2

Thanks !

[Vincent @ Combodo]

Hi Notification center is only supporting markdown format. It is not made to display information from iTop objects, but just to provide an information and a link to those object as you are already connect to iTop

[Thierry]

OK, so I remove this display from the notification.
Thanks