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Extension Store Information

2026-01-26
2026-01-28
  • Samuel Diaz

    Samuel Diaz - 2026-01-26

    Hi!!
    I'd like to ask for your help. I'd like to know how iTOP extension purchases work for the instances in my project. If anyone could help me with the following, I would greatly appreciate it:
    1. Are payments a one-time fee?
    2. Once purchased, are updates included, or do I have to purchase them again?
    3. Is the extension purchased per instance, or can a single purchase be applied to multiple instances?
    I see an extension that I'd like to buy, but I dont know how the platform store works with the premiun extensions.

     
  • Jeffrey Bostoen

    Jeffrey Bostoen - 2026-01-27

    From experience in the past, and for Combodo's official extensions:

    1) Yes, a one-time fee.
    2) No updates included, re-purchase is needed.
    3) I'm not sure if there are official limitations; I think they're fine with production and test environments but I could be wrong here.

     
    • Samuel Diaz

      Samuel Diaz - 2026-01-27

      Thank you

       
  • Vincent @ Combodo

    Hi,
    Jeffrey is right, I can confirm answer number 3, once you buy an extension you can deploy it on multiple instances, either directly from iTop Hub, if your instances are identified or by any other mean.

     

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