How to fix Duplicate Serial Number issue in the system, Currently if we upload the Assets with same serial number also it will take i want to make serialnumber as unique
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Nowadays you'd need to create an extension which puts a uniqueness rule on the class, so serial number has to be unique.
Not sure if there is something like this publicly available; otherwise you'll either have to make it; get in touch with Combodo Support or use their (paid) ITSM Designer, or get in touch with a freelancer.
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If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
How to fix Duplicate Serial Number issue in the system, Currently if we upload the Assets with same serial number also it will take i want to make serialnumber as unique
Nowadays you'd need to create an extension which puts a uniqueness rule on the class, so serial number has to be unique.
Not sure if there is something like this publicly available; otherwise you'll either have to make it; get in touch with Combodo Support or use their (paid) ITSM Designer, or get in touch with a freelancer.
Or read carefully the documentation tutorials ;)
Just recalling it : Prevent duplicates [iTop Documentation]
And indeed if you don't have time to do this, check with Combodo for a paid service !