How can I mount attachments in public log and private log? I have searched the forum or the Wiki but I can't find anything about it. Does anyone know how I can implement it?
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How can I mount attachments in public log and private log? I have searched the forum or the Wiki but I can't find anything about it. Does anyone know how I can implement it?
The attachments are just attached to the ticket, not to a specific log.
Now, if you do want to include them in e-mail responses, you need to take a look at the "email-reply" extension.
https://www.itophub.io/wiki/page?id=extensions:email_reply_1_0