Selective method

[Kevin]

Hello to all,

I created a new method to implement automatic update on specific field (public_log)
But with it, I can't create ticket anymore and without error message...

Here is the method :

<method id="PublicLogUpdate" _delta="define">
        <static>false</static>
        <access>public</access>
        <type>LifecycleAction</type>
        <code>
          <![CDATA[
            public function PublicLogUpdate() {
              $sStatus = $this->Get('status');

              $publicLogUpdates = $this->Get('public_log');
              if ($publicLogUpdates != null) {
                $publicLogUpdates = $publicLogUpdates->GetAsArray();
                $lastPublicLogUpdate = reset($publicLogUpdates);
                $updateAuthorName =  $lastPublicLogUpdate['user_login'];
                $updateAuthorUserID =  $lastPublicLogUpdate['user_id'];
                $updateAuthorUserID = intval($updateAuthorUserID);

                $oSearch = new DBObjectSearch('User');
                $oSearch->AllowAllData();
                $oSearch->AddCondition('id', $updateAuthorUserID, '=');
                $oUserProfileSet = new DBObjectSet($oSearch);

                $oUserProfile = $oUserProfileSet->Fetch();

                $oPersonSearch = new DBObjectSearch('Person');
                $oPersonSearch->AllowAllData();
                $oPersonSearch->AddCondition('id', $oUserProfile->Get('contactid'), '=');
                $oPersonSet = new DBObjectSet($oPersonSearch);

                $oPerson = $oPersonSet->Fetch();

                $oPersonTalan = $oPerson->Get('talan_user');
                if ($sStatus == 'pending' && $oPersonTalan == 'no') {
                  $this->Set('status', 'returned');
                  $this->Set('pending_status', '');
                  $this->Set('status_reason', 'returned');
                }
              }

              return true;
            }
          ]]>
        </code>
    </method>

Could you help me to use this method ?
Maybe can I attach a method to a specific field?

Kind regards,

[Jeffrey Bostoen]

Anything to be seen in the logs of your web server?
One of the things which seems strange, is that you check of the object $oPersonTalan is a string ('no'). Are you missing an attribute code there or something?

[Kevin]

Hello,

Thanks for your answer.
I finally found that I forgot to check the HTML content if empty or not for the ticket creation.
Is now working like a charm :)

Kind regards,