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Error when following basic customization tutorials

2025-05-10
2025-06-16
  • Joanne Leung

    Joanne Leung - 2025-05-10

    I followed below tutorial to have first trial on itop customization. But got error when I want to run the setup procedure in step "Install the empty module". Would anyone please help. thanks.

    It said :
    Error: the configuration file 'conf/production/config-itop.php' already exists and cannot be overwritten.

    https://www.itophub.io/wiki/page?id=3_2_0:customization:add-attribute-sample

    Thanks a lot.

     
  • Jeffrey Bostoen

    Jeffrey Bostoen - 2025-05-10

    The warning says what to do - make sure your webserver has permissions to write to the config-itop.php file

     
  • Joanne Leung

    Joanne Leung - 2025-05-12

    Thanks Jeffrey, I unchecked "read only" of the configure file to proceed successfully. My fault of not to read the tutorial in details.

     

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