Error when following basic customization tutorials

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Error when following basic customization tutorials

Forum: Customizing iTop

Creator: Joanne Leung

Created: 2025-05-10

Updated: 2025-06-16

Joanne Leung - 2025-05-10

I followed below tutorial to have first trial on itop customization. But got error when I want to run the setup procedure in step "Install the empty module". Would anyone please help. thanks.

It said :
Error: the configuration file 'conf/production/config-itop.php' already exists and cannot be overwritten.

https://www.itophub.io/wiki/page?id=3_2_0:customization:add-attribute-sample

Thanks a lot.

2025-05-10_185956.jpg

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Jeffrey Bostoen - 2025-05-10

The warning says what to do - make sure your webserver has permissions to write to the config-itop.php file

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Joanne Leung - 2025-05-12

Thanks Jeffrey, I unchecked "read only" of the configure file to proceed successfully. My fault of not to read the tutorial in details.

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bowlingtendency - 2025-06-16

Jeffrey To continue successfully, I unchecked the configure file's "read only" option. It was my mistake for not carefully reading the tutorial. https://www.itophub.io/wiki/page?id=3_2_0:customization:add-attribute-sample speed stars

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