Hi! Is it possible to write logs like ChangeOP to database when User views some objects? We need data to manage all user actions including views on the other application in which we have integrated iTop
Thank you.
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I actually had a similar request. I ended up creating something which creates a record as soon as someone views the details of an object in iTop's back-end console or front-end user portal.
But if the object is somehow viewed in a different way (e.g. a list), it won't be created.
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In my version, I hooked into the UI at a couple of places; which then triggered the update of a custom record (I just wanted to have a "first viewed", "last viewed"; I didn't care about the number of views in between - but that would be easy to change).
There may be better ways to do it. And there's quite some cases it doesn't cover, but for me it was more for at least some sort of statistical info (unique view count) rather than as logging for security/compliance purposes.
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You'd need to be able to map the web logs to an object. So you wouldn't know which user did it, unless he has a unique IP or browser agent (that you know of).
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Oh yes
I understand badly the original post. I thought the question was to count access to objects, but actually it was asked to know object accessed by users yes. Sorry !
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If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
Hi! Is it possible to write logs like ChangeOP to database when User views some objects? We need data to manage all user actions including views on the other application in which we have integrated iTop
Thank you.
I actually had a similar request. I ended up creating something which creates a record as soon as someone views the details of an object in iTop's back-end console or front-end user portal.
But if the object is somehow viewed in a different way (e.g. a list), it won't be created.
Hi Jeffrey, Can you give some information about how to do it?
In my version, I hooked into the UI at a couple of places; which then triggered the update of a custom record (I just wanted to have a "first viewed", "last viewed"; I didn't care about the number of views in between - but that would be easy to change).
There may be better ways to do it. And there's quite some cases it doesn't cover, but for me it was more for at least some sort of statistical info (unique view count) rather than as logging for security/compliance purposes.
Hello,
Why not simply analyze http server logs ? When viewing objects in iTop you'll always get a specific URL
You'd need to be able to map the web logs to an object. So you wouldn't know which user did it, unless he has a unique IP or browser agent (that you know of).
Oh yes
I understand badly the original post. I thought the question was to count access to objects, but actually it was asked to know object accessed by users yes. Sorry !