hello everyone, I have a problem when migrating from itop 2.7 to version 3.1.0-2-11973 because if I access the "administrative tools" section and then to user accounts it sends me an Exception thrown, I see that in my previous version my users were UserMultipleLDAP type so I would like to know what can be done in these cases, thank you very much.
The UserMultipleLDAP class isn't part of iTop core, and I don't find it in Combodo's extensions.
Did you had some third parties extensions installed on your 2.7 instance ?
Beware to check extension compatibilities before migrating...
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only in my 2.7 version I have the knowitop-multi-ldap-auth extension, but then what class could replace it if the UserMultipleLDAP class is no longer part of the iTop core?
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
I replaced the user type UserMultipleLDAP by the UserLDAP type (all the data I passed in the priv_user_ldap table in MySQL) but now that I want to login with an already registered account it does not access the page, any other table where I can allow access?
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
hello everyone, I have a problem when migrating from itop 2.7 to version 3.1.0-2-11973 because if I access the "administrative tools" section and then to user accounts it sends me an Exception thrown, I see that in my previous version my users were UserMultipleLDAP type so I would like to know what can be done in these cases, thank you very much.
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Hello,
The UserMultipleLDAP class isn't part of iTop core, and I don't find it in Combodo's extensions.
Did you had some third parties extensions installed on your 2.7 instance ?
Beware to check extension compatibilities before migrating...
only in my 2.7 version I have the knowitop-multi-ldap-auth extension, but then what class could replace it if the UserMultipleLDAP class is no longer part of the iTop core?
Regular UserLDAP.
iTop now supports multiple LDAP servers natively, I believe.
I replaced the user type UserMultipleLDAP by the UserLDAP type (all the data I passed in the priv_user_ldap table in MySQL) but now that I want to login with an already registered account it does not access the page, any other table where I can allow access?
Perhaps try setting up a UserLDAP + LDAP config first natively in iTop. Then, compare against your existing data and modify where needed.
sorry, but what do you mean by LDAP natively in iTop?