I am trying to allocate different incoming email inboxes to different organisations. Is this possible within iTop?
For example
Organisation 1 - support@organisation1.com
Organisation 2 - helpdesk@organisation2.com
Anyone done this before?
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I am trying to allocate different incoming email inboxes to different organisations. Is this possible within iTop?
For example
Organisation 1 - support@organisation1.com
Organisation 2 - helpdesk@organisation2.com
Anyone done this before?
Yes, it's perfectly possible.
You just need to create each separate inbox in iTop and assign other default values to it.