I am trying to create a notification that allows me to send a notification to the mail team to which a ticket is dispatched. The team has its own mail.
I am using an old version of ITOP that does not have that option in the custom queries menu.
Could you please help me?
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I am trying to create a notification that allows me to send a notification to the mail team to which a ticket is dispatched. The team has its own mail.
I am using an old version of ITOP that does not have that option in the custom queries menu.
Could you please help me?
What iTop version are you currently using? Any reason to not upgrade yet? :)