iTOP 3.0 Click Reduction

[Cordeos-Twenty-Two]

We would like to open discussion topic on iTOP 3.0 regarding CLICK REDUCTION.
We are currently widely testing the iTOP 3.0 UX and have nothing but praise for the all the amazing hard work by the designers, developers, coders, debuggers.

However there is one comment nearly everyone in our testing groups: developers, technicians, management, supervisors all had in common about iTOP 3.0:

TOO MANY CLICKS.

We would like to document and suggest different areas where additional clicks could be avoided. Hopefully these comments can be considered while working on other issues or elements to dramatically streamline the usability.

[Cordeos-Twenty-Two]

Clicking NOW in a time selection, you then have to move over and click again on OK to submit the current date/time. It would be even better if time fields just automatically defaulted to current date/time. This would save a ton clicks.

[Cordeos-Twenty-Two]

On logoff go back to the logon page.
Most people who logoff will either immediately, soon or eventually want to go back to the logon. It would be nice if logoff just went back to the logon page.

Here is a quick fix for 'logoff.php' which will loop through one more ajax page-side page reload (thereby ensure you really are fully logged off) and back to the logon page. Replace the last two lines of logoff.php (commented out here) with these three lines...

//$oPage = LoginWebPage::NewLoginWebPage();
//$oPage->DisplayLogoutPage($bPortal);

$oPage = new ajax_page('');
$oPage->add_script("window.location.href='{$sUrl}pages/UI.php'");
$oPage->output();

[Cordeos-Twenty-Two]

The main vertical left hand menu is quite a bit of mouse travel. Having to slide over to the far left menu, click a menu item then traverse center and up to click a flyout menu item, then down to what you wanted to overview page list item - is a really long way to go for 99% same routine navigation from section to section.

It would be really nice if the main menu was either hover-style and click opened the overview or default section page - or even if default overview page opened in the background in addition to the flyout menu.

After using the system for a little while the breadcrumbs are a lifesaver to avoid this constant edge-to-edge multiclick travel but it doesnt always help and you need to build the breadcrumb trail at session start.

[Guillaume Lajarige]

Hello team,

Thanks for all these feedbacks! :)
I'll bring it up to the review on Thursday, there are some nice ideas; the first 2 can definitively be accepted. The third one, I'm not sure, but taking the feedback up to the product owners is worth it.

Cheers,
Guillaume

[Pierre Goiffon]

Hello,
The automatic redirection to login page on logoff was done in 3.1.0 (N°4838).
The version will be released in the upcoming weeks.