Some users reported that after they use "Configure this list" to customize
the list, the page will become inaccessible, showing this error: [image: image.png]
Users that are affected cannot view any Contact that has PhysicalDevices assigned, any help would be greatly appreciated!
iTop 3.0.2, happened once before, resolved by removing a custom dashboard. However this time my colleague edited the CI List seen inside a Contact page, ended up with this error. Apparently he selected all columns to show before the error.
I have also raised a ticket. After some digging, it looks like it's PHP8's handling of TypeError, which instead of throwing a Warning before PHP8, throws a fatal error.
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
Hello Wong,
Many thanks for your feedbacks !
We saw this bug also, and are currently investigating it.
Not sure yet of the exact causes :/ Will keep you updated !
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
Hi forum,
Some users reported that after they use "Configure this list" to customize
the list, the page will become inaccessible, showing this error:
[image: image.png]
Users that are affected cannot view any Contact that has PhysicalDevices assigned, any help would be greatly appreciated!
Last edit: Wong 2023-05-08
Could anyone help :(
Which iTop version is this?
Was it an issue before, or only recently?
iTop 3.0.2, happened once before, resolved by removing a custom dashboard. However this time my colleague edited the CI List seen inside a Contact page, ended up with this error. Apparently he selected all columns to show before the error.
I have also raised a ticket. After some digging, it looks like it's PHP8's handling of TypeError, which instead of throwing a Warning before PHP8, throws a fatal error.
Hello Wong,
Many thanks for your feedbacks !
We saw this bug also, and are currently investigating it.
Not sure yet of the exact causes :/ Will keep you updated !
Corresponding ticket created by Wong : [#2168]
Related
Tickets:
#2168