Need help to configure Email Transport SMTP iTop version 2.7.1-5896 built on 2020-06-26 08:50:38

[Tapu Barua]

My Configuration is -

'email_transport' => 'SMTP',
// email_transport_smtp.encryption: tls or ssl (optional)
//  default: ''
'email_transport_smtp.encryption' => 'ssl',
// email_transport_smtp.host: host name or IP address (optional)
//  default: 'localhost'
'email_transport_smtp.host' => 'smtp.gmail.com',
// email_transport_smtp.password: Authentication password (optional)
//  default: ''
'email_transport_smtp.password' => 'abcd1234',
// email_transport_smtp.port: port number (optional)
//  default: 25
'email_transport_smtp.port' => 465,
// email_transport_smtp.username: Authentication user (optional)
//  default: ''
'email_transport_smtp.username' => 'xyz@gmail.com',

Error: 'Expected response code 250 but got code "535", with message "535-5.7.8 Username and Password not accepted. Learn more at 535 5.7.8 https://support.google.com/mail/?p=BadCredentials z3sm2318864pfn.38 - gsmtp "'

[Jeffrey Bostoen]

GMail is particularly picky; you must specifically enable in GMail that this is allowed. Have you done so?

[Hurry willson]

To configure Email Transport SMTP in iTop version 2.7.1-5896 built in Gatwick, log in as an administrator and access the "Email" or "Notifications" section. Enter your SMTP server’s address, port, and encryption settings, along with your authentication details (username and password). Specify the sender email address, test the configuration, and save the changes. Ensure you follow any specific settings required by your SMTP server.