iTop - IT Service Management & CMDB / Discussion / Customizing iTop: Error running Data Model Toolkit 2.7 with iTop 3

Alice Navarro - 2022-01-15

I installed version 3 of iTop (3.0.0-8663), it didn't send any errors on the installation, then, I added a blank extension and there were no errors.

However, I need to add a new attribute to an existing class "Person" and the Data Model Toolkit throws errors in the code of the original itop extensions. Attached file with the complete errors.

Class Organization
Attribute 'status' (object state) has an allowed value (active) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has an allowed value (inactive) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has a state () which is not an allowed value (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
...

anyone know how to solve this problem?

Last edit: Alice Navarro 2022-01-15

log_error_itop3.txt

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Pierre Goiffon - 2022-01-27

Hello,
Your customization seems to break iTop classes lifecycle. Can you share its code ?

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Alice Navarro - 2022-02-02

I don't have any customizations yet, I run the toolkit with just the iTop3 installation and a blank extension, in which I intended to include my attribute in the Person class, nothing more.

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- Pierre Goiffon - 2022-02-09
  
  Hello
  A blank extension = a customization :)
  We can't help until you share its code and we can reproduce your issue...
  
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HEBERT - 2022-02-07

Hello,
I have the same error, with my customization. I have create two news profiles ( see the attached file)
Do you have a solution please ?
Thanks,

datamodel.inp-profile.xml

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Alice Navarro - 2022-02-09

Not yet, I think the toolkit only works with older versions of iTop. I guess we should wait for the next version of the toolkit to work with iTop3.

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- Pierre Goiffon - 2022-02-09
  
  The toolkit for iTop 3.0.0 is available on the wiki
  You can also clone it directly from Github
  
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HEBERT - 2022-02-09

Hello !
I don't understand, I've loaded the Toolkit 3.0.0 (iTopDataModelToolkit-3.0.0.zip), on the wiki.
And the errors concern this toolkit version.

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- Pierre Goiffon - 2022-02-22
  
  Hello,
  
  I've just ran your delta XML on a 3.0.0 cty version, and I got no errors.
  
  Can you detail :
  
  the error you're getting, and after which actions
  
  your whole module code
  
  what other modules are installed
  
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Hello Pierre,

It's my first test about Itop extension . I don't have any other extension.

I've errors in the data model toolkit V3.0.0 when I click on Data Model Consistency.

Class Organization

Attribute 'status' (object state) has an allowed value (active) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has an allowed value (inactive) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has a state () which is not an allowed value (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)

Class Location

Attribute 'status' (object state) has an allowed value (active) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has an allowed value (inactive) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has a state () which is not an allowed value (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)

Class Contact

Attribute 'status' (object state) has an allowed value (active) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has an allowed value (inactive) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has a state () which is not an allowed value (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)

Class Document

Attribute 'status' (object state) has an allowed value (draft) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has an allowed value (obsolete) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has an allowed value (published) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has a state () which is not an allowed value (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)

Class PhysicalDevice

Attribute 'status' (object state) has an allowed value (implementation) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has an allowed value (obsolete) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has an allowed value (production) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has an allowed value (stock) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has a state () which is not an allowed value (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)

Class ApplicationSolution

Attribute 'status' (object state) has an allowed value (active) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has an allowed value (inactive) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has a state () which is not an allowed value (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)

Class BusinessProcess

Attribute 'status' (object state) has an allowed value (active) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has an allowed value (inactive) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has a state () which is not an allowed value (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)

Class SoftwareInstance

Attribute 'status' (object state) has an allowed value (active) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has an allowed value (inactive) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has a state () which is not an allowed value (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)

Class Group

Attribute 'status' (object state) has an allowed value (implementation) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has an allowed value (obsolete) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has an allowed value (production) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has a state () which is not an allowed value (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)

Class Contract

Attribute 'status' (object state) has an allowed value (implementation) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has an allowed value (obsolete) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has an allowed value (production) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has a state () which is not an allowed value (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)

Class Service

Attribute 'status' (object state) has an allowed value (implementation) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has an allowed value (obsolete) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has an allowed value (production) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has a state () which is not an allowed value (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)

Class ServiceSubcategory

Attribute 'status' (object state) has an allowed value (implementation) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has an allowed value (obsolete) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has an allowed value (production) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has a state () which is not an allowed value (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)

Class VirtualDevice

Attribute 'status' (object state) has an allowed value (implementation) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has an allowed value (obsolete) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has an allowed value (production) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has an allowed value (stock) which is not a known state (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)
Attribute 'status' (object state) has a state () which is not an allowed value (You may define its allowed_values property as [new ValueSetEnum('')], or reconsider the list of states)

Class RemoteApplicationConnection

Unknown attribute code 'application' in the list of reconciliation keys (Expecting a value in name, remoteapplicationtype_id, environment, url, actions_list, finalclass, friendlyname, remoteapplicationtype_id_friendlyname)

Class RemoteiTopConnection

Unknown attribute code 'application' in the list of reconciliation keys (Expecting a value in name, remoteapplicationtype_id, environment, url, actions_list, auth_user, auth_pwd, version, finalclass, friendlyname, remoteapplicationtype_id_friendlyname)

Thanks for your help.

Caroline

Juan Palacios - 2022-02-24

Hello, i have the same error running the toolkit

I use iTopDataModelToolkit-3.0.0

iTop versión 3.0.0-beta5-8216

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- Pierre Goiffon - 2022-03-02
  
  Hello,
  Please update to iTop 3.0.0 final
  
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Marco - 2022-03-02

Hi,
I have the same error. Did you solve this issue?

BR
Marco

Last edit: Marco 2022-03-02

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- Guillaume Lajarige - 2022-03-02
  
  Hello Marco, are you using the 3.0 toolkit? https://www.itophub.io/wiki/page?id=3_0_0%3Acustomization%3Adatamodel
  
  Guillaume
  
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  - Marco - 2022-03-18
    
    Hi Guillame,
    yes everything to the last version.
    
    BR
    Marco
    
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Valentin Guitart - 2022-03-02

Hello, I have the same issue, as u can see i am runing 3.0.0 and the toolkit is also that one

imagen_2022-03-02_131734.png

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- Pierre Goiffon - 2022-03-02
  
  Hello,
  What do you mean by "the toolkit is also that one" ?
  Can you share a screenshot of your toolkit ?
  
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Valentin Guitart - 2022-03-02

Last edit: Valentin Guitart 2022-03-02

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Nikola Milanov - 2022-03-08

Hi,
I have the same problem. iTop version is 3.0 and the toolkit 3. I get this error when trying to add new class Monitor following this : https://www.itophub.io/wiki/page?id=latest%3Acustomization%3Aadd-class-sample#create_your_customization_module

All kind of help is appreciated

Nikola

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- Pierre Goiffon - 2022-03-08
  
  Hello,
  You already opened a thread here : [707145b859].
  In this thread in my opinion we still need complementary informations...
  
  Related
  
  Discussion: 707145b859
  
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mhmn - 2022-03-18

Hi, I have the same error when running the toolkit. I'm using itop 3 final and toolkit v3. Anyone get the solution?

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Pierre Goiffon - 2022-06-07

Hello,

I finally understand that those errors are appearing in the "Data model consistency" tab of the toolkit !

I've added a bug in Combodo internal DB : N°5218

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- Marco - 2022-06-08
  
  Hi Pierre,
  thanks a lot for your support.
  
  BR
  Marco
  
  Il giorno mar 7 giu 2022 alle ore 18:24 Pierre Goiffon pgoiffon@users.sourceforge.net ha scritto:
  
  Hello,
  
  I finally understand that those errors are appearing in the "Data model
  consistency" tab of the toolkit !
  
  I've added a bug in Combodo internal DB : N°5218
  
  Error running Data Model Toolkit 2.7 with iTop 3
  https://sourceforge.net/p/itop/discussion/customizing-itop/thread/8203a6f142/?limit=25#a949
  
  Sent from sourceforge.net because you indicated interest in
  https://sourceforge.net/p/itop/discussion/customizing-itop/
  
  To unsubscribe from further messages, please visit
  https://sourceforge.net/auth/subscriptions/
  
  alternate
  
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Jota - 2022-06-28

Hi @pgoiffon

Any news related to this bug opened?
Same problem here.

BR

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- Pierre Goiffon - 2022-06-29
  
  Hello,
  Our product team didn't planned it in one of the upcoming releases, so for now we have no release date.
  Remember we are opened to contributions !
  
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Error running Data Model Toolkit 2.7 with iTop 3

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Error running Data Model Toolkit 2.7 with iTop 3

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I've added a bug in Combodo internal DB : N°5218

Error running Data Model Toolkit 2.7 with iTop 3

An easy, extensible web based IT service management platform

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Error running Data Model Toolkit 2.7 with iTop 3 document.SUBSCRIPTION_OPTIONS = { "thing": "topic", "subscribed": false, "url": "subscribe", "icon": { "css": "fa fa-envelope-o" } };

Related

I've added a bug in Combodo internal DB : N°5218

Error running Data Model Toolkit 2.7 with iTop 3