Could you give me advice on how to remove the Contacts list from tickets?
I don't want this section to be visible. If there is a config option it's
so hidden I could not find it.
You can easily remove the "Contacts" by overloading the corresponding form in the datamodel.
To do so, you will need:
* to make your own iTop extension
* redefine the whole (unfortunately) TWIG section, and remove the "contact_list" attribute from it
* then run a setup and it should be ok
You can take a look at this tutorial which puts an attribute as mandatory. You just have to adapt it to remove a node instead of altering one.
Important: Keep in mind that there is a form defined for the ticket creation and another one for ticket editing, you might want to alter both.
Hope this helps,
Guillaume
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Good afternoon,
Could you give me advice on how to remove the Contacts list from tickets?
I don't want this section to be visible. If there is a config option it's
so hidden I could not find it.
Sincerely,
Bananaman.
[image: owtoremove.jpg]
Hello Toms,
You can easily remove the "Contacts" by overloading the corresponding form in the datamodel.
To do so, you will need:
* to make your own iTop extension
* redefine the whole (unfortunately) TWIG section, and remove the "contact_list" attribute from it
* then run a setup and it should be ok
You can take a look at this tutorial which puts an attribute as mandatory. You just have to adapt it to remove a node instead of altering one.
Important: Keep in mind that there is a form defined for the ticket creation and another one for ticket editing, you might want to alter both.
Hope this helps,
Guillaume