Hello every one, i want to know if it is possible to avoid users authentication when they want access to the itop portal(like anonymous access or other ... ) and if it is possible, how can i configure it?
I am using the 3.2.1 itop version ...
Thanks!
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You're right. In fact, it was a question we were asked about this ITOP solution, but ultimately, making access to the portal anonymous wouldn't be interesting. Thank you.
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It's not possible for now, you must have a user and a contact associated to it. Discussion about this already happened but it hasn't been implemented yet.
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Hello every one, i want to know if it is possible to avoid users authentication when they want access to the itop portal(like anonymous access or other ... ) and if it is possible, how can i configure it?
I am using the 3.2.1 itop version ...
Thanks!
What's your exact goal?
Allowing anyone to create tickets? If so, how would they be contacted?
Or just making FAQs publicly available?
Last edit: Jeffrey Bostoen 2025-06-18
You're right. In fact, it was a question we were asked about this ITOP solution, but ultimately, making access to the portal anonymous wouldn't be interesting. Thank you.
It's not possible for now, you must have a user and a contact associated to it. Discussion about this already happened but it hasn't been implemented yet.