Hi Carlos. As mentioned before: I think you'll need to create an extension which overrides the ranks of both the current home page brick and the ongoing-tickets-for-portal-user.
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
How can you change the home page of the user portal, and leave the open requirements page as the home page?
My guess is that you'd need to change the ranks of the bricks?
https://www.itophub.io/wiki/page?id=3_0_0:customization:portal_xml
Hi, Jeffrey. I need replace the homepage with the brick "ongoing-tickets-for-portal-user".
Hi Carlos. As mentioned before: I think you'll need to create an extension which overrides the ranks of both the current home page brick and the ongoing-tickets-for-portal-user.