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REST/API service_details no value

Martin
2019-03-22
2023-04-11
  • Martin

    Martin - 2019-03-22

    Hi,
    I use extension "Request Template" to add custom fields to service requests. Everthing works fine.

    When I query the request via API/Get the field "service_detail" is empty. On the other hand the attributes and values are listet in the public log.

    I don't want to parse the public log to get these values, so how could I access them through API-Call?

    Thank you very much,
    Martin

     
  • Guillaume Lajarige

    Hi Martin,

    Unfortunately this is not possible yet, it's a limitation of the REST API.

     
  • Martin

    Martin - 2019-03-22

    Thank you for your fast response. So I can stop searching for a solution :-)
    Could you please add this as a feature request.
    Greetings Martin

     
  • Guillaume Lajarige

    Sure, please open a new ticket in the dedicated section explaining how this would be useful for you. I saw other users on the forum needing this, so it could be accepted. :)

     

    Last edit: Guillaume Lajarige 2019-03-22
  • Pierre Goiffon

    Pierre Goiffon - 2019-03-22

    Hello,
    You might extend the REST API by adding a custom verb ? This can be done with a custom module that would add a iRestServiceProvider implementation.

     
  • Pierre Goiffon

    Pierre Goiffon - 2023-04-11

    Note that a corresponding ticket was created : [#1736]
    It is currently evaluated for iTop 3.1.0

     

    Related

    Tickets: #1736


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