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Calculate a duration between as custom field and assignment date

stor
2020-08-19
2020-09-02
  • stor

    stor - 2020-08-19

    Hi,
    I looking for a function that calculate the duration between 2 given dates. The start date could be in the past due to working hours. It's there a way to do this ?

    Thanks,
    Regards

     
  • stor

    stor - 2020-08-25

    Hi,
    Anyone to help me with this please ?

     
  • Jeffrey Bostoen

    Jeffrey Bostoen - 2020-08-25

    Depends at which point you would like this calculation to happen.

     
  • stor

    stor - 2020-08-26

    I created a custom field AttributeDateTIme and it would be the start of this calculation. It could be in the past due to working hours

     
  • Jeffrey Bostoen

    Jeffrey Bostoen - 2020-08-26

    And at which point do you want the calculation to happen?

     
  • stor

    stor - 2020-08-26

    As soon as the incident is created or the date is entered. It would end at the assignment date

     

    Last edit: stor 2020-08-26
  • stor

    stor - 2020-09-02

    Hello,

    Anyone knows if it's possible ?

     

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