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Dashboard for Request Management

Madalina
2022-03-18
2022-04-19
  • Madalina

    Madalina - 2022-03-18

    Hello everyone,
    is there a way to make the Dashboard for Request Management public accessible?

    I would like to make a dashboard with all the statistics about helpdesk and display it on a monitor with other our dashboards from other applications, without loggin in or, at least make it full screen.
    For example we use PRTG Monitor and there is the possibility to make maps and grant them public access with a link, so we can show our statistics in real time.

    Does itop have something similar? Maybe an extension?

    Thanks,

     
  • Jeffrey Bostoen

    Jeffrey Bostoen - 2022-03-18

    You could develop something yourself using iTop's API?

     
  • Pierre Goiffon

    Pierre Goiffon - 2022-04-19

    Hello,
    I don't think we have anything corresponding to this need for now.
    Can you share which dashlets you would display ?
    How would the dashboard be modified ?
    How would its parameters (including auto refresh, pagination, ...) be handled ?

     
  • Pierre Goiffon

    Pierre Goiffon - 2022-04-19

    I've added a ticket in Combodo internal db : N°5097
    We don't intend to change add to iTop reporting functionnalities. But if it is just adding sharing capabilities to existing dashboards, then, it might be considered.
    All details on existing needs will greatly help !

     

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