iTop Email Authentication

[Cilla]

I am trying to setup notifications on iTop so that when an incident is logged, the caller can get a notification. I have configured SMTP setting on the config-itop.php located at /var/www/html/conf/production as follows:
'email' => array(
'transport' => 'SMTP',
'transport.smtp.host' => 'smtp.gmail.com',
'transport.smtp.port' => '587',
'transport.smtp.encryption' => 'tls',
'transport.smtp.username' => 'email@gmail.com',
'transport.smtp.password' => 'password',
'transport.smtp.from' => 'email@gmail.com',

When I do an email test on my personal email address, the emails go through. However, when I create a trigger and an email notification on iTop so that the caller can receive a notification when an incident is logged, the emails are not going out. Here is the attached picture of the email notification that I created.

[Cilla]

Here is a picture of the trigger that is associated with the email notification. When I was creating a trigger, I selected an option that said Trigger (on object creation)

[Jeffrey Bostoen]

The "To:" field expects an OQL query, not an email address.