Hello dears, I want to create a new tab that calls the document class within the tickets.
In order for you to add web documents, the annexes section does not cover that need. Creation of a new Known Error if you have the documents tab
Last edit: vladimyr andres gonzalez ruiz 2024-07-11
You'd need to customize the datamodel; and show the linked items there. ( AttributeLinkedSetIndirect )
There's some really good documentation by Combodo. And some official examples; but there's a lot more in this repository too on how to accomplish certain things.
I did something similar in the past for my previous employer
I was able to implement the Documents tab in the tickets successfully. In the case of the user portal, would it only be adding the presentation to the user portal data model? first time I modify the user portal
Hello dears, I want to create a new tab that calls the document class within the tickets.
In order for you to add web documents, the annexes section does not cover that need. Creation of a new Known Error if you have the documents tab
Last edit: vladimyr andres gonzalez ruiz 2024-07-11
You'd need to customize the datamodel; and show the linked items there. ( AttributeLinkedSetIndirect )
There's some really good documentation by Combodo. And some official examples; but there's a lot more in this repository too on how to accomplish certain things.
I did something similar in the past for my previous employer
Most useful resources are:
https://www.itophub.io/wiki/page?id=latest:customization:xml_reference
https://www.itophub.io/wiki/page?id=latest:customization:datamodel#content_of_a_module
https://www.itophub.io/wiki/page?id=latest:customization:portal_xml
Last edit: Jeffrey Bostoen 2024-07-12
I was able to implement the Documents tab in the tickets successfully. In the case of the user portal, would it only be adding the presentation to the user portal data model? first time I modify the user portal
Take a look at how it's done for contacts.
I believe you may need to create a "form-view" or something like that to be able to show some details. :)