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Add Record in local DB When iTop 2.7.3 ticket mark as resolved

zubair
2021-03-26
2021-03-29
  • zubair

    zubair - 2021-03-26

    i want to know can we "add new record in local DB when ticket mark as resolved in iTop 2.7.3?

    is it possible? how?

     
  • Jeffrey Bostoen

    Jeffrey Bostoen - 2021-03-27

    It's not very clear what you mean... Local db = iTop database, or a different one?

     
  • zubair

    zubair - 2021-03-29

    Local db = db on my personal(local) machine or any third party sources

     
  • Jeffrey Bostoen

    Jeffrey Bostoen - 2021-03-29

    Not sure you'll get there, but you might want to look at https://github.com/jbostoen/itop-jb-action-rest . It's very much more of a concept, but I've heard some people have used it with success. You'll need an endpoint which then transforms/inserts the data into your own database.

    Otherwise, you could also set up a script of your own which regularly runs on the database.

    I'm not sure what the status of webhooks in iTop 3.0 is

     
  • zubair

    zubair - 2021-03-29

    any tutorial for adding itop menu like reports etc

    thanks btw

     
  • Jeffrey Bostoen

    Jeffrey Bostoen - 2021-03-29

    All official documentation is available at https://www.itophub.io/wiki

     

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