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Mandatory EC - Tickets

Delia
2022-08-14
2022-08-16
  • Delia

    Delia - 2022-08-14

    Hello. I would like to know if an element of the configuration (EC) can be made mandatory when creating a requirement or incident. Thanks.

     
  • Jeffrey Bostoen

    Jeffrey Bostoen - 2022-08-15

    You mean linking something to an incident right from the start?

    You could write an extension and rely on the "CheckToWrite" PHP method.

     
  • Delia

    Delia - 2022-08-16

    Exactly when creating an incident, you should have at least one EC associated with it.

     

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