Private log mandatory Change

[Delia]

I would like to place the private log as mandatory in the change. It's possible? Any guides to get my bearings? Thanks.

[Jeffrey Bostoen]

You'll need to create an extension to customize iTop's datamodel:

Most useful resources are:

https://www.itophub.io/wiki/page?id=latest%3Acustomization%3Axml_reference
https://www.itophub.io/wiki/page?id=latest%3Acustomization%3Adatamodel#content_of_a_module

[Delia]

Yes. But if the private log is established as mandatory, the change would imply for incidents, requirements. Since the field is in the Ticket class. It could be set only mandatory for Changes? Thanks.

[Jeffrey Bostoen]

Good question. I think it may be possible to make it mandatory with a bit of PHP code:

https://www.itophub.io/wiki/page?id=latest%3Acustomization%3Amandatory-field-subclass

[Delia]

Thank you. I have a question. I have created the extension but where would I put the PHP code? In the datamodel file?

public function GetAttributeFlags ( $sAttCode , & $aReasons = array ( ) , $sTargetState = '' )
{ if ( $sAttCode == 'private_log' )
{ return ( OPT_ATT_MANDATORY | padre ::GetAttributeFlags ( $sAttCode , $aReasons , $sTargetState ) ) ;
}
return parent :: GetAttributeFlags ( $sAttCode , $aReasons , $sTargetState ) ;
}
public function GetInitialStateAttributeFlags ( $sAttCode , & $aReasons = array ( ) )
{
if ( ( $sAttCode == 'private_log' ) )
{
return ( OPT_ATT_MANDATORY | padre :: GetInitialStateAttributeFlags ( $ sAttCode , $aRazones ) ) ;
}
return parent :: GetInitialStateAttributeFlags ( $sAttCode , $aReasons );
}

[Vincent @ Combodo]

Hello Delia,
There are 2 options

[Delia]

Thanks for the information.