We start using itop for IT Asset management. It's works great, especially since it has built in CI's for Mobile Phones and Computers which we use. We also wanted to track Monitors, but there is no built in CI Monitor. I was wondering if someone had the same problem and created an extension which could use. Or if there is another way to simply add a Monitor.
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I found a page for creating extensions. Documentation is based on version 2, while a new page was created for version 3, it is still based on v2 and is not complete. I tried to follow the steps but got lost. At that time I realized that we should have started with version 2.7, but we deployed v3 and have already populated database with our assets. I was hoping I could save some time by asking in the forum if someone already stumbled on that problem and could perhaps share a solution.
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Would you know if there is already built module for the Monitor CI? Or every user who would like to manage monitors in addition to computers have to go through the process of learning how to create a module?
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Or every user who would like to manage monitors in addition to computers have to go through the process of learning how to create a module
Each support contract subscribers get access to the ITSM Designer, a Saas GUI tool to customize your iTop instances. With the help of this tool, almost any customization are only a few mouse clicks away.
If you're interested, contact sales@combodo.com
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Hi,
I would need a monitor CI in itop v3. Is there an already made extension I could use?
Thanks
Hello,
Can you give more details on your needs please ?
We start using itop for IT Asset management. It's works great, especially since it has built in CI's for Mobile Phones and Computers which we use. We also wanted to track Monitors, but there is no built in CI Monitor. I was wondering if someone had the same problem and created an extension which could use. Or if there is another way to simply add a Monitor.
I'd say you could take the sample extension from the iTop documentation?
I found a page for creating extensions. Documentation is based on version 2, while a new page was created for version 3, it is still based on v2 and is not complete. I tried to follow the steps but got lost. At that time I realized that we should have started with version 2.7, but we deployed v3 and have already populated database with our assets. I was hoping I could save some time by asking in the forum if someone already stumbled on that problem and could perhaps share a solution.
Actually the instructions are still the same, and the syntax is compatible :)
Would you know if there is already built module for the Monitor CI? Or every user who would like to manage monitors in addition to computers have to go through the process of learning how to create a module?
There's no built-in module.
There's an example in the documentation and on GitHub.
If you're struggling, please share how far you actually got.
Hello,
Each support contract subscribers get access to the ITSM Designer, a Saas GUI tool to customize your iTop instances. With the help of this tool, almost any customization are only a few mouse clicks away.
If you're interested, contact sales@combodo.com