I've installed iTop, and I want to configure notifications.
Can anyone help me to configure notifications (trigger) when:
1) New user request appeared - e-mail notification to be send to my e-mail.
2) state of request changed (assigned, not assigned for time period) - e-mail notification to be send to my e-mail.
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Also, when i create Notification->Action in properties i see Test recipient and my e-mail. When I click on it I see error message : Could not communicate with Pegasus Mail.
Anyone?
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Hello,
I've installed iTop, and I want to configure notifications.
Can anyone help me to configure notifications (trigger) when:
1) New user request appeared - e-mail notification to be send to my e-mail.
2) state of request changed (assigned, not assigned for time period) - e-mail notification to be send to my e-mail.
Also, when i create Notification->Action in properties i see Test recipient and my e-mail. When I click on it I see error message : Could not communicate with Pegasus Mail.
Anyone?
Did you already test to send a mail with
http://<itop server="" location="">/setup/email.test.php</itop>
like described in this wiki:
https://wiki.openitop.org/doku.php?id=2_0_2:admin:notifications&s[]=mail
If the test fails, then there is something wrong in the config
Thanks Melanie,
Just solved this case. The problem was in empty Filter somehow.
But may be anyone can help me with Action Body? I need link to ticked to be displayed in e-mail notification.
Hi Marat,
See this thread for several examples, will help you a lot: http://sourceforge.net/p/itop/discussion/922361/thread/97f3e7bf/