Hi Jeffrey
Yes, i did try on iTop version 3.1.0-2.
The behaviour is same whilecreating ticket if i add a child request and navigate to another tab and come back the enteries added are not there.
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Hi,
Yes, I have reproduced the issue. Have you notice that after you saved the under creation request, the child requests come back under their tab?
So it's a UI glitch, a wrongly done refresh, probably due to the fact that the under creation request does not have an id yet. Bug n°6858
Last edit: Vincent @ Combodo 2023-10-20
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When clicking on another tab, in the itop3.0 Child request disappears.
Step 1. Add Child Request when creating a ticket
Step 2. Click another tab eg: Contact.
Step 3 .Come back to see Child Request. The entries disappear.
Last edit: NextGen 2023-10-13
Any Update?
Have you tried if it also still occurs on iTop 3.1?
Hi Jeffrey
Yes, i did try on iTop version 3.1.0-2.
The behaviour is same whilecreating ticket if i add a child request and navigate to another tab and come back the enteries added are not there.
Hi,
Yes, I have reproduced the issue. Have you notice that after you saved the under creation request, the child requests come back under their tab?
So it's a UI glitch, a wrongly done refresh, probably due to the fact that the under creation request does not have an id yet.
Bug n°6858
Last edit: Vincent @ Combodo 2023-10-20
I am always using the scrolling mode, which explains why I never saw it, because in that mode the bug does not occur.
Noted.
Kindly let us know when the patch will be released.