Where can I change the default prio for new tickets?
I'd like to set it on "medium" or similar without the need for changing it on every new ticket creation.
Are you familiar with customizing the iTop datamodel? https://www.itophub.io/wiki/page?id=latest%3Acustomization%3Axml_reference#fields
It's a simple change in the iTop datamodel (which does require you to create your own extension)
Log in to post a comment.
Where can I change the default prio for new tickets?
I'd like to set it on "medium" or similar without the need for changing it on every new ticket creation.
Are you familiar with customizing the iTop datamodel?
https://www.itophub.io/wiki/page?id=latest%3Acustomization%3Axml_reference#fields
It's a simple change in the iTop datamodel (which does require you to create your own extension)